Owner Relations Support Specialist

New
E
Extenteam Client RolesVacation Rentals
Location: PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Required Skills
Customer service

Requirements

  • Excellent written and verbal English communication skills
  • Strong organizational and multitasking abilities
  • Experience in property management, vacation rentals, guest services, or administrative support preferred
  • Ability to coordinate with vendors, internal teams, and property owners professionally
  • Strong attention to detail and follow-through
  • Comfortable working in a fast-paced remote environment
  • Tech-savvy and able to quickly learn new software systems
  • Experience using Streamline, Breezeway, ContactPoint, or similar PMS platforms is a plus
  • Ability to manage multiple projects and deadlines independently

Responsibilities

  • Daily monitoring and management of the Owner Relations inbox
  • Owner sourcing and purchasing support
  • Updating property descriptions and amenities
  • Updating OR Tracker, Streamline, Breezeway, and ContactPoint systems
  • Breezeway task coordination and support
  • Sending guest reviews and updates to owners
  • Ongoing statement preparation
  • Preparation of bi-annual owner summaries
  • Vendor sheet management and coordination
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