- Review and validate completed implementations, experience builds, bug fixes, and development tickets to ensure they meet requirements and function as intended.
- Perform functional, visual, responsive (desktop/mobile), regression, and relevant edge-case testing.
- Identify, document, and communicate defects with clear reproduction steps, expected versus actual behavior, and supporting evidence.
- Collaborate with the Development Team to resolve issues and validate completed fixes before release.
- Implement select merchant-requested changes and configure platform experiences based on approved requirements.
- Make straightforward corrections and updates when appropriate.
- Maintain clear documentation and communication across Development, Support, and Customer Success teams.
- Ensure all requests are completed accurately, efficiently, and within established quality standards and timelines.
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