Sales Support / Intake Support Specialist

New
S
SallySupportHome Care
Metro Manila, Philippines. Colombia. South Africa. ArgentinaFull-TimeMiddle
Salary1,000 - 1,200 USD per month
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Job Details

Required Skills
Customer serviceCRM

Requirements

  • Experience using CRMs and communication tools
  • Experience handling inbound leads or intake coordination
  • Strong phone communication skills
  • Organized and detail-oriented
  • Ability to manage follow-ups consistently
  • Comfortable working inside a CRM
  • Emotional intelligence and ability to build trust
  • Reliable and responsive in communication
  • Confident asking for the sale when appropriate
  • Previous intake, customer service, or sales support experience

Responsibilities

  • Answer inbound phone calls promptly and professionally
  • Speak with seniors and family members in a compassionate, reassuring manner
  • Conduct intake calls and gather client information accurately
  • Follow up consistently with prospective clients and referral sources
  • Help guide leads through the decision-making and onboarding process
  • Send contracts and documentation through AxisCare
  • Manage and update CRM records accurately
  • Respond to text messages and client inquiries promptly
  • Coordinate communication between clients, families, and the office team
  • Support administrative and customer communication tasks
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1,000 - 1,200 USD per month
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