Sales Support / Intake Support Specialist
New
S
SallySupportHome Care
Metro Manila, Philippines. Colombia. South Africa. ArgentinaFull-TimeMiddle
Salary1,000 - 1,200 USD per month
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Job Details
- Required Skills
- Customer serviceCRM
Requirements
- Experience using CRMs and communication tools
- Experience handling inbound leads or intake coordination
- Strong phone communication skills
- Organized and detail-oriented
- Ability to manage follow-ups consistently
- Comfortable working inside a CRM
- Emotional intelligence and ability to build trust
- Reliable and responsive in communication
- Confident asking for the sale when appropriate
- Previous intake, customer service, or sales support experience
Responsibilities
- Answer inbound phone calls promptly and professionally
- Speak with seniors and family members in a compassionate, reassuring manner
- Conduct intake calls and gather client information accurately
- Follow up consistently with prospective clients and referral sources
- Help guide leads through the decision-making and onboarding process
- Send contracts and documentation through AxisCare
- Manage and update CRM records accurately
- Respond to text messages and client inquiries promptly
- Coordinate communication between clients, families, and the office team
- Support administrative and customer communication tasks
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