Client Support & Scheduling Specialist
New
P
PavagoClient Services
Costa Rica. Mexico. Colombia, U.S. Business HoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent, professional English
- Required Skills
- Customer serviceCRMHubSpot
Requirements
- Based in Latin America
- Fluent, professional English with a neutral or clear accent
- Strong and confident phone communication skills
- Experience in appointment setting, customer service, scheduling, or client support
- Experience using CRM systems
- Strong organization and multitasking abilities
- Comfortable working U.S. business hours
- Ability to work independently with minimal supervision
Responsibilities
- Handle inbound and outbound calls professionally and confidently
- Respond quickly to new leads and inquiries
- Follow up consistently to maximize appointment conversions
- Qualify leads based on company criteria
- Schedule appointments between prospects and internal teams
- Maintain accurate lead records inside the CRM
- Support day-to-day administrative coordination
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