Senior Director, Membership
New
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American Marketing AssociationMarketing Association
MUST live in one of the following states: Alabama, Colorado, District of Columbia, Florida, Georgia, Illinois, Indiana, Louisiana, Massachusetts, Michigan, Minnesota, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, or WisconsinFull-TimeDirector
Salary120,000 - 130,000 USD per year
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Job Details
- Experience
- At least five years
- Required Skills
- Project ManagementData AnalysisSalesforceRelationship managementWordPressAsana
Requirements
- 5+ years of experience in non-profit or membership association membership strategy.
- 5+ years of direct team management experience.
- Strong understanding of association membership models.
- Expertise in member lifecycle management and volunteer engagement.
- Experience with corporate membership or B2B relationship management.
- Proficiency in Microsoft Office or Google Suite.
- Familiarity with WordPress, Salesforce, and Asana.
- Ability to travel within the US approximately 6–8 times per year.
Responsibilities
- Set the vision and lead strategies for membership growth and health.
- Develop membership value propositions for professional, group, and corporate segments.
- Analyze membership data including acquisition, renewal, and churn metrics.
- Collaborate with Marketing and internal teams to execute membership campaigns.
- Facilitate alignment between staff and volunteer chapter leadership.
- Supervise the Assistant Manager, Professional Communities.
- Manage annual and special project budgets for membership programs.
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