Deal Desk Associate

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AcuityMDMedTech Software
Location: Boston or Remote; AcuityMD is committed to supporting full-remote flexibility for employees in the US.Full-TimeMiddle
Salary100,000 - 120,000 USD per year
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Job Details

Experience
3+ years
Required Skills
SalesforceCRMHubSpot

Requirements

  • 3+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related function
  • Hands-on experience working in CRM and CPQ systems
  • Experience structuring non-standard deals including multi-year agreements, ramp deals, pilots, and add-on pricing
  • Strong attention to detail when reviewing contracts, order forms, and special commercial terms
  • Experience supporting quarter-end close cycles in a fast-paced sales environment
  • Understanding of revenue recognition concepts and how deal structure impacts cash flow and reporting
  • Strong communication and collaboration skills
  • Ability to proactively identify blockers, operational risks, and process inefficiencies
  • Comfortable managing multiple priorities in a dynamic environment

Responsibilities

  • Support the creation, review, and processing of quotes and order forms within CRM and CPQ systems
  • Review inbound deal requests from Account Executives for completeness, accuracy, and compliance with internal policies
  • Manage discount approvals within established thresholds and escalate non-standard requests when needed
  • Structure deal terms including contract length, payment schedules, ramp structures, pilots, and add-on agreements
  • Coordinate with Legal to support contract redlines and ensure timely execution of non-standard agreements
  • Maintain Deal Desk approval queues and help ensure SLA adherence
  • Ensure strong CRM hygiene and accurate deal data to support forecasting, reporting, and downstream business processes
  • Partner cross-functionally with Sales, Finance, Legal, and Customer Success to drive efficient deal execution
  • Understand how commercial deal structures impact ARR, TCV, renewals, revenue recognition, and cash flow
  • Identify process gaps, operational bottlenecks, and areas for improvement
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100,000 - 120,000 USD per year
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