Sr. Partner Success Associate
New
U.S.-based role, excluding HawaiiFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementData AnalysisSalesforceMicrosoft ExcelAccount ManagementCustomer SuccessGoogle SheetsAsanaLooker
Requirements
- 3+ years of experience in account management, customer success, healthcare operations, or similar roles
- Strong proficiency in Excel or Google Sheets, including pivot tables and data storytelling
- Experience using CRM and analytics tools such as Salesforce, Looker, and project management platforms (e.g., Asana)
- Excellent written and verbal communication skills, including experience engaging with executive-level stakeholders
- Proven ability to manage multiple stakeholders and align on priorities, timelines, and trade-offs
- Strong project management skills with experience coordinating cross-functional initiatives
- Ability to analyze data and translate it into actionable insights and narratives
- Comfort working in fast-paced, evolving environments with a high degree of ambiguity
Responsibilities
- Supporting the management and execution of small to mid-sized strategic healthcare partner accounts
- Coordinating cross-functional initiatives and ensuring alignment across internal and external stakeholders
- Using data analysis to generate insights, track performance, and communicate results in a clear, compelling way
- Building reports and dashboards using tools such as Excel/Google Sheets, Salesforce, and Looker
- Assisting in project management activities, including timelines, deliverables, and stakeholder communication
- Identifying operational inefficiencies and contributing to the development of scalable processes and SOPs
- Supporting Partner Success Managers in client communications and relationship management
- Preparing materials and insights for executive-level or client-facing discussions
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