Travel Concierge & Operations Specialist

New

PavagoLuxury Travel

Mexico. Costa Rica. Colombia. Brazil, ESTFull-TimeMiddle

Salary not disclosed

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Job Details

Languages: English

Requirements

Background in travel coordination, operations, logistics, concierge, or luxury hospitality.
Experience in high-touch or white-glove environments.
Ability to manage multiple real-time requests simultaneously.
Strong organizational and operational execution skills.
Excellent written and verbal English communication.
High attention to detail and accuracy.
Ability to operate in fast-paced, changing environments.

Responsibilities

Coordinate complete travel logistics including flights, ground transportation, hotels, and VIP requests.
Manage live requests from clients, passengers, and internal teams in real time.
Handle last-minute changes without disrupting the client experience.
Deliver premium, high-touch service and anticipate client needs proactively.
Liaise with operators, vendors, hotels, and internal teams to ensure service standards.
Resolve operational issues quickly and identify risks.
Track schedules and bookings in real time.

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