Manager Customer Development - Grocery Channel

New

USFull-TimeManager

Salary not disclosed

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Job Details

Experience: Minimum of 6 years

Requirements

Bachelor’s degree required.
Minimum of 6 years of experience in customer development, national accounts, sales strategy, or related commercial roles within the CPG industry.
Proven success managing grocery retail accounts, distributors, or large-format retail partnerships in a fast-paced growth environment.
Strong understanding of retailer economics, category management principles, trade investment management, and promotional strategy execution.
Experience utilizing NielsenIQ, IRI, retailer POS systems, syndicated data, and trade promotion management tools to support business decisions and customer engagement.
Excellent communication, negotiation, relationship-building, and presentation skills.
Strong analytical and financial acumen with the ability to manage budgets, trade investments, and profitability targets.
Highly collaborative mindset with the ability to work cross-functionally and lead broker partnerships successfully.
Results-oriented professional with a proactive, ownership-driven mentality.
Ability and willingness to travel as needed.

Responsibilities

Develop and execute strategic business plans with regional grocery retailers and distribution partners to drive category growth and strengthen customer partnerships.
Lead customer-specific sales strategies focused on increasing distribution, improving shelf presence, accelerating innovation launches, and maximizing promotional effectiveness.
Own full P&L accountability for assigned accounts, including revenue growth, profitability, market share, trade ROI, and distribution targets.
Build and maintain strong senior-level customer relationships through data-driven insights, collaborative planning, and strategic partnership development.
Collaborate closely with cross-functional teams including category management, marketing, supply chain, finance, customer service, and broker partners to ensure operational excellence.
Negotiate annual business plans, promotional programs, merchandising initiatives, assortment expansions, and pricing strategies to deliver profitable growth.
Manage broker partner performance by establishing clear expectations, accountability measures, and execution-focused operating rhythms.
Analyze retailer data, category trends, syndicated insights, and shopper analytics to create compelling selling stories and actionable growth opportunities.
Lead business reviews, promotional planning, innovation sell-ins, forecasting alignment, and trade investment optimization initiatives.
Represent the organization professionally at customer meetings, trade events, conferences, and industry engagements.

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