Kojo

πŸ‘₯ 101-250πŸ’° $39,000,000 Series C over 2 years agoLogisticsConstructionSaaSSupply Chain ManagementCommercialSoftwareProcurementπŸ’Ό Private Company
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Kojo is revolutionizing the construction industry with its leading procurement platform. We empower trade and self-perform general contractors to control their margins by streamlining the materials procurement process onto a single, comprehensive digital platform. Our platform connects the field, office, warehouse, accounting teams, and vendors, providing real-time visibility into materials spend, streamlining workflows, and boosting labor productivity. We're a rapidly growing company with a strong engineering culture. Our tech stack includes TypeScript, React, GraphQL, Node, and PostgreSQL. As a Senior Software Engineer, you'll play a key role in shipping crucial features, contributing to our product roadmap, and shaping our engineering practices through mentorship and code reviews. We’re passionate about solving complex problems and making a tangible impact in the construction sector. Kojo is a remote-first company with team members located across North and South America, prioritizing hires in Mexico, Colombia, Brazil and Chile. We offer competitive salaries and comprehensive benefits, including new hire equity grants. We are committed to fostering an inclusive and diverse workplace, offering equal opportunities to all applicants. Join us and be a part of a team that is building the future of construction!

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πŸ“ Canada, Central America, South America

🧭 Full-Time

πŸ’Έ 30000.0 - 45000.0 USD per year

πŸ” Construction

  • 3+ years working in a customer-facing role, preferably in SaaS, software, or technology-based environment
  • 1+ years of tier 2 technical support, an IT-related role, or a QA testing role
  • Track record of success working in a fast-paced environment and demonstrating a high sense of urgency
  • Excellent network analysis fundamentals and robust troubleshooting skills, as well as experience with Jira, Zendesk, and ReTool
  • Experience testing the different platforms we support (web/iOS/Android), different types of network environments, and on mobile simulators
  • Experience troubleshooting third-party integrations to ERP or accounting systems
  • Ability to collect and provide useful metrics on customer reports so product and engineering can take action on them
  • Deep understanding of the user experience and the ability to resolve customer support requests in thoughtful and creative ways
  • Excellent written and verbal communication, with an ability to express ideas and opinions to various internal and external audiences
  • Eagerness to learn and grow, receptive to feedback
  • Answering and resolving customer-reported Tier 1 and 2 issues or questions from inbound chat and email within designated SLAs, clarifying and offering solutions where provided information may be vague
  • Regular proactive engagement and collaboration with QA, Support, CS, and Engineering teams, working cross-functionally via live meetings and Slack correspondence
  • Creating and managing Zendesk and Jira tickets, providing timely, consistent, and clear follow progress updates to customers
  • Producing test case scenarios to be used in QA testing and reliable metrics and data for Product and Engineering actioning
  • Providing internal Support to our Kojo colleagues by engaging with various Slack channels to address issues raised there
  • Maintaining a comprehensive and continuously expanding knowledge of Kojo to diagnose software issues
  • Providing input into developing and modifying technical support systems to meet customer and internal needs
  • Identifying workarounds, workflows, and new features for qualified customers to ensure that they are getting the most value out of their partnership with Kojo
  • Acting as a brand ambassador for Kojo, providing world-class service and education to customers

QAJiraCommunication SkillsRESTful APIsExcellent communication skillsTroubleshootingTechnical supportScriptingCustomer supportCustomer SuccessSaaS

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πŸ“ Chile

🧭 Full-Time

πŸ’Έ 25000.0 - 35000.0 USD per year

πŸ” Construction Technology

  • 2 Years professional experience in a customer-facing role, preferably within the software or SaaS industry
  • Have demonstrated experience in customer service and are passionate about the customer experience
  • You have a track record of success working in a fast-paced environment and demonstrating a high sense of urgency
  • Partnering with our customers and effectively resolve issues through email and chat
  • Maintaining comprehensive knowledge of Kojo to diagnose software issues, engaging with our product and engineering teams to solve more complex product issues
  • Helping customers navigate a variety of tools & features within Kojo

JiraCommunication SkillsCustomer serviceRESTful APIsWritten communicationProblem-solving skillsTroubleshootingActive listeningTechnical supportCustomer supportCustomer SuccessSaaS

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πŸ“ North and South America

🧭 Full-Time

πŸ’Έ 55000.0 - 70000.0 USD per year

πŸ” Construction

  • 4+ years of shipping high-quality software in a fast paced environment
  • Expertise working with TypeScript, React, GraphQL, Node, and PostgreSQL
  • B.S. in CS or a related field, or equivalent experience
  • Reliably writing clean and performant code, diving deep when necessary
  • Effective work on whatever part of the stack is necessary to solve the problem at hand (and a passion for jumping in to do so!)
  • Impact as a team player who enjoys learning, teaching and solving problems across platforms
  • Playing a critical and versatile role in shipping key aspects of our application
  • Being an integral part of building engineering, product, and company roadmaps
  • Co-owning the delivery of a product that transforms the construction industry
  • Expanding on Kojo’s engineering culture through process improvement, regular learning sessions, participation in hiring new employees, etc.

GraphQLNode.jsPostgreSQLFull Stack DevelopmentReact.jsTypeScriptSoftware Engineering

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πŸ“ Canada

🧭 Full-Time

πŸ’Έ 70000.0 - 80000.0 CAD per year

πŸ” Construction

  • Experience making 75+ cold calls per day in a previous BDR or SDR role
  • Effective phone communication skills and rapport-building
  • Strong organizational skills
  • A high level of integrity and accountability
  • Growth mindset - willing to receive and implement feedback to continuously improve and become more and more effective
  • Persistence, resilience, and a willing to embrace rejection
  • Passionate about solving problems for subcontractors and impacting the construction industry for the better!
  • Making outbound calls to prospective customers to discover more about the pain in their business and how Kojo might be able to help them
  • Setting high quality meetings for our Account Executives with prospective customers
  • Achieving (or exceeding!) your monthly quota of meetings held and Sales-accepted opportunities
  • Following Kojo workflows and sales operations processes to ensure good funnel and prospect data
  • Acting as an ambassador of Kojo

SalesforceCommunication SkillsOrganizational skillsSales experienceLead GenerationCRM

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πŸ”₯ QA Engineer
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πŸ“ Central or South America

🧭 Full-Time

πŸ’Έ 35000.0 - 60000.0 USD per year

πŸ” Construction Technology

  • Proven success in a similar QA role where you’ve demonstrated an in-depth understanding of QA methodologies, tools, and automated testing strategies.
  • Extensive experience with end-to-end automated testing tools such as Playwright and Maestro, and the ability to adapt to new tools and technologies as needed.
  • A strong understanding of CI/CD processes and integrating automated testing into continuous delivery pipelines.
  • Experience with detailed exploration of complex software systems, with a desire to dive deep into our product.
  • Exceptional problem-solving capabilities and a keen eye for detail.
  • Experience collaborating with diverse teams in an agile, fast-paced, remote environment.
  • Effective communication skills, with the ability to convey complex technical concepts to a diverse audience.
  • Experience testing both web and mobile is a plus
  • Developing and implementing manual and automated testing procedures for our software products, ensuring that bugs are identified and corrected before they get to the customer.
  • Designing, building, and maintaining robust automated test frameworks and pipelines to ensure efficient and scalable testing.
  • Creating and maintaining a suite of automated tests for functional, regression, and integration testing.
  • Collaborating with developers to identify opportunities for test automation and integrate automated tests into the CI/CD pipeline.
  • Embracing a deep understanding of product specifications and customer requirements, and being the customer's voice in the room.
  • Participating in the triaging of customer bug reports and feature requests.
  • Nurturing respectful and influential working relationships with cross-functional team members to effectively prioritize and address issues.
  • Participating in all phases of product development, from design to deployment, ensuring our product meets quality standards.

AgileQAQA AutomationAPI testingManual testingRegression testingTestRailSeleniumCommunication SkillsAnalytical SkillsCI/CDProblem SolvingCustomer serviceRESTful APIsExcellent communication skills

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πŸ“ United States, Canada

🧭 Full-Time

πŸ’Έ 160000.0 - 200000.0 USD per year

πŸ” Construction

  • 3+ years of full lifecycle SaaS sales experience
  • Experience in high-growth startups/scale ups
  • Strong written and verbal communication skills, with the ability to engage C-suite and operational stakeholders in the construction industry
  • Excellent organizational skills, with experience using CRM tools to manage pipeline and activities.
  • Bachelor's Degree or equivalent
  • Running the complete sales cycles from new meeting to closed won customer
  • Consistently overachieving monthly sales goals
  • Penetrating accounts with cold outbound prospecting strategies to generate new opportunities (40 calls a day)
  • Working a wide variety of lead sources including SDR generated meetings, inbound leads, and cold outbound leads
  • Running customized software demos for a wide variety of prospective clients (VPs, CFOs, CEOs, Project Managers, Purchasing agents)
  • Navigating 3-6 week sales cycles involving multiple decision makers and teams with differing pains
  • Collaborating and coordinating with internal resources throughout the sales cycle including SDRs and Sales Enablement
  • Utilizing best-in-class sales tools including SalesForce, Outreach.io, and Gong
  • Acting as an exceptional brand ambassador

SalesforceRESTful APIsAccount ManagementSales experienceCRMSaaS

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πŸ“ North and South America

🧭 Full-Time

πŸ’Έ 65000.0 - 80000.0 USD per year

πŸ” Construction

  • 6+ years of shipping high-quality software in a fast paced environment
  • Expertise working with TypeScript, React, GraphQL, Node, and PostgreSQL
  • B.S. in CS or a related field, or equivalent experience
  • Reliably writing clean and performant code, diving deep when necessary
  • Effective work on whatever part of the stack is necessary to solve the problem at hand (and a passion for jumping in to do so!)
  • Impact as an influential team player though teaching, hiring, system design, code review, etc.
  • Playing a critical and versatile role in shipping key aspects of our application
  • Being an integral part of building engineering, product, and company roadmaps
  • Co-owning the delivery of a product that transforms the construction industry
  • Expanding on Kojo’s engineering culture through process improvement, regular learning sessions, participation in hiring new employees, etc.

GraphQLNode.jsPostgreSQLSoftware DevelopmentFull Stack DevelopmentReact.jsTypeScriptRESTful APIsSoftware Engineering

Posted 3 days ago
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