Owning the commercial performance of your mid-market book of business across new business, renewals, upsell, and cross-sell.
Leading the end-to-end renewal and expansion process.
Balancing a robust book of business through structured communication cadences and usage analytics.
Developing deep Kojo product expertise to recommend workflow best practices and deliver training.
Proactively coordinating with internal stakeholders to remove barriers to customer success.
Building and maintaining multi-threaded relationships across each account.
Contributing playbook learnings back to the broader CS team.
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About Kojo
The construction industry faces significant challenges, from labor shortages to inefficient material procurement. Kojo tackles these issues head-on, providing a unified digital platform that brings control and visibility to contractors' material management. You'll work on a product trusted by hundreds of contractors and thousands of construction professionals daily across the country. Our platform connects field, office, warehouse, accounting teams, and vendors, streamlining workflows and increasing labor productivity. This means contractors gain real-time insights into material spend and usage, access a network of thousands of vendors for best prices, and significantly reduce waste.
How We Work
Kojo fosters a culture of community and growth, believing that problems are opportunities for improvement. The team works 100% remotely across North and South America, allowing for flexibility and diverse perspectives. You'll find colleagues who are passionate, impact-driven, and innovative, continually seeking truth behind problems and crafting solutions. The company prioritizes transparent communication and empowers team members with autonomy to make judgments and drive results.
Work remotely 100% of the time, operating across North and South America.
Embrace a culture of community through team building, virtual events, and in-person offsite retreats.
Prioritize growth, innovation, and intentional communication in daily operations.
Why Join Us
Drive significant impact by solving complex, real-world problems in an underserved industry.
Join a fast-growing company that has expanded from 10 to 200 employees in two years, backed by substantial funding.
Contribute to building a more sustainable future by helping to reduce waste in construction by up to 90%.
Experience a remote-first, inclusive work environment that values diverse perspectives and continuous learning.
Benefits & Perks
Comprehensive medical, dental, and vision plans, including PPO and HSA options.
Flexible Paid Time Off (PTO) plus ten paid holidays.
Paid parental leave, offering 100% salary for up to 12 weeks for birthing parents and up to 4 weeks for non-birthing parents.
Home office equipment, professional development, wellness programs, and a recurring stipend to support remote work.
Fully covered disability and life insurance coverage.