Student Care Representative
E
ELVTROnline Education
Open to candidates located anywhere in UkraineFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Customer supportHubSpotGoogle SheetsAsana
Requirements
- Bachelor’s degree in Business, Communication, or a related field preferred.
- Excellent English communication skills, both written and verbal.
- Proficiency with Asana, CRM tools like HubSpot, Google Sheets, and Zoom.
- Ability to conduct minor technical troubleshooting.
- Confident presentation skills for hosting student meetings.
- Ability to manage time and resources effectively.
- Strong interpersonal skills and dedication to student satisfaction.
Responsibilities
- Engage directly with students to support their needs through phone, email, and online chats.
- Encourage and maintain student-to-student communication, fostering a supportive learning community.
- Ensure clear and effective communication between students and instructors.
- Offer real-time support to instructors and students during live classes for a seamless educational experience.
- Proactively address and resolve student concerns, including technical issues, to ensure uninterrupted learning.
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