Flip App

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🏢 Flip GmbH

🏢 YOYABA GmbH

🏢 LEAP Digital Marketing

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🔥 Technical Support (m/w/d)

Posted 2024-11-07

📍 Germany

🧭 Full-Time

🔍 Technology

Minimum 1–2 years of experience in technical customer support or a similar customer-oriented technical position.
Broad technical understanding, preferably through education in the IT field.
Knowledge of REST APIs and authentication standards such as SAML and OIDC.
Familiarity with tools like Git, GitLab, and API testing tools such as Postman or Insomnia.
Strong problem-solving skills and the ability to analyze and resolve complex issues.
Good communication skills and a collaborative attitude toward working with customers and teams.
Structured, forward-planning, and adaptable to changes.
Fluency in German and English.

You are the first point of contact for customers with technical issues related to the Flip platform.
Work closely with customers to identify and resolve problems efficiently, assisting them with troubleshooting and making system configurations as needed.
Act as a product expert, advising customers on REST APIs, authentication/authorization, integrations, and product roadmap.
Create and maintain documentation such as FAQs and guides to provide self-help resources for customers.
Capture and document customer inquiries and issues to identify improvement potentials for products and integrations.

GitAPI testingREST APICommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07

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🔥 Team Lead Technical Project Management (m/w/d)

Posted 2024-11-07

📍 Germany, European Union

🧭 Full-Time

🔍 SaaS

Minimum 5 years relevant experience in building and managing delivery teams in the SaaS environment.
Basic coding and/or development knowledge.
Experience with SSO (OIDC, Azure AD), REST-API, and API-based integrations in enterprise IT.
Proficient in project management, preferably agile.
Direct experience working with enterprise customers in cross-functional teams.
Customer- and people-oriented approach to build relationships with stakeholders.
Fluent in German and English.

Help the CSE Team achieve ambitious goals.
Coaching and assisting team members to grow.
Collaborate with the Sales Team at project initiation.
Ensure client success through successful integration projects.
Coordinate requirements, problem-solving, and software development throughout the project.
Work with customer functional departments such as Project Management and IT.
Make technical decisions to contribute to successful project completion.
Ensure smooth collaboration with external development partners.

LeadershipProject ManagementAgileProject CoordinationCross-functional Team LeadershipCommunication SkillsCollaborationCoaching

Posted 2024-11-07

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🔥 Site Reliability Engineer (SRE) (m/w/d)

Posted 2024-11-07

📍 Germany and within Europe

🧭 Full-Time

🔍 Technology / Employee Communication

Experience in operating and scaling cloud infrastructures (Azure, AWS, GCP).
Deep knowledge of Kubernetes and container solutions.
Interest in observability tools such as Prometheus, VictoriaMetrics, Mimir, Loki, ELK.
Familiarity with SLO, error budget, and Apdex.
Good knowledge of software development languages like Go, Python, Kotlin.
Business fluent in English; German is a plus.
Experience with infrastructure as code tools (e.g., Pulumi, OpenTofu) and automation tools (e.g., Ansible, Chef).

Ensure the availability, performance, and scalability of the infrastructure.
Promote practices like CI/CD, observability, and developer experience.
Shape goals for scalable systems and observability.
Expand cloud infrastructure and Kubernetes cluster.
Ensure resilience and safety through zero-downtime rollouts.
Create observability through the further development of the LGTM stack.
Design, develop, and optimize infrastructure as code using Pulumi in Go.

AWSPythonSoftware DevelopmentGCPKotlinKubernetesAzureGoGrafanaPrometheusCI/CD

Posted 2024-11-07

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🔥 Senior Customer Success Manager (m/w/d)

Posted 2024-11-07

📍 Germany, European countries

🧭 Full-Time

🔍 Employee app, B2B SaaS

Mindestens 3 Jahre Berufserfahrung in den Bereichen Customer Success, Consulting, Account Management oder Projektmanagement.
Fundierte Projektmanagement-Skills mit einem Talent für Priorisierung.
Ausgeprägte kommunikative und empathische Fähigkeiten im Umgang mit Kunden.
Erfahrung im Arbeiten in einem dynamischen Umfeld mit mehreren parallelen Projekten.
Hervorragende Kommunikations- und Präsentationsfähigkeiten in Deutsch und Englisch.

Eigenverantwortliches Onboarding und Betreuung unserer strategischen Mid-Market & Enterprise-Kunden.
Gestaltung und Umsetzung von kundenspezifischen Account-Entwicklungsstrategien.
Aufbau und Pflege nachhaltiger, vertrauensvoller und erfolgreicher Kundenbeziehungen.
Projektmanagement während der gesamten Customer Journey, einschließlich Planung, Umsetzung und Überwachung von Projekten.
Aktive Mitgestaltung und kontinuierliche Optimierung unseres Customer Success Bereichs.

Project ManagementProject CoordinationCommunication Skills

Posted 2024-11-07

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🔥 Sales Development Representative (m/w/d)

Posted 2024-11-07

📍 Germany, European countries

🧭 Full-Time

🔍 Technology

At least 1 year of experience in software sales for B2B products or technology sales.
Experience in personalized multichannel lead engagement and strong consulting skills.
Background in acquiring strategic clients (10,000+ employees).
Familiarity with CRM and networking tools like HubSpot and SalesNavigator.
Driven personality with a passion for the product and resilience in facing challenges.
Fluent in German and English, both written and spoken.

Engage potential leads with personalized multichannel approaches.
Build strong relationships with leads to qualify them as sales opportunities.
Research and identify key potential customers for outreach.
Manage your own customer pipeline and conduct discovery calls.
Support Account Executive through the entire sales cycle.
Collect market insights from customers to aid product development.
Represent Flip at trade shows and events.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07

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🔥 Praktikum Recruiting & Active Sourcing (m/w/d)

Posted 2024-11-07

📍 Germany, Europe

🧭 Internship

🔍 Technology, Employee Engagement

Currently studying Business Administration, Psychology, Economics, Business Psychology, or a related field.
First practical experience in HR, recruiting, or active sourcing is advantageous but not mandatory.
Passion for creative ideas and new approaches in talent sourcing.
Proficient use of social networks and affinity for digital tools.
Organizational talent and attention to detail.
Strong communication skills, initiative, and enjoyment in a dynamic environment.
Very good German and English skills.

In close coordination with the People Team and internal stakeholders, gain clear understanding of open position requirements.
Proactively identify and approach suitable talents via LinkedIn.
Build and maintain a talent pool for strategically important positions.
Support the development and implementation of creative sourcing strategies.
Collaborate closely with the recruiting team to attract top talents and enhance Active Sourcing.
Assist in candidate management and interview organization.
Research trends and test AI tools for efficiency improvement.
Support reporting and analysis.

Organizational skills

Posted 2024-11-07

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🔥 Initiativbewerbung

Posted 2024-11-07

📍 Germany, Europe

🔍 Technology

Value flat hierarchies and short decision-making processes.
Embrace a hands-on mentality and willingness to shape the company's vision.

Assist in empowering frontline employees.
Work as part of a team to enhance access to company information.

Posted 2024-11-07

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🔥 Head of Digital Marketing (m/w/d)

Posted 2024-11-07

📍 Germany, European countries

🧭 Full-Time

🔍 B2B SaaS

5+ years of digital marketing experience within B2B SaaS.
Proven expertise in developing and executing successful digital marketing strategies.
Strong understanding of account-based marketing (ABM).
Demonstrated ability to drive pipeline growth and revenue.
Extensive experience in organic search (SEO) and lead generation through paid search (PPC).
Proven track record in leveraging paid social platforms.
Experience with marketing automation tools like HubSpot.
Knowledge of analytics tools such as Google Analytics and Google Tag Manager.
Familiarity with SEO and SEM tools like SEMrush and Moz.
Ability to lead and grow a digital marketing team.

Develop and execute a comprehensive digital marketing strategy with a focus on B2B and account-based marketing (ABM).
Manage and optimize paid social campaigns on platforms like LinkedIn, Facebook, and Twitter.
Oversee PPC strategies, including keyword management and bid optimization.
Implement and refine display ad campaigns for visibility and lead generation.
Drive engagement through organic social strategies and employee advocacy.
Optimize website content and technical SEO for improved search rankings.
Serve as the primary owner of the website for user experience and lead conversion.
Develop and manage lead nurturing programs.
Oversee the digital marketing budget for efficient resource allocation.

LeadershipGoogle AnalyticsCross-functional Team LeadershipStrategyGoCommunication SkillsAnalytical SkillsCollaborationSEO

Posted 2024-11-07

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🔥 Analytics Engineer (m/w/d)

Posted 2024-11-07

📍 Germany, Europe

🧭 Full-Time

🔍 Employee Apps, Tech

2-4 years of experience in Business Intelligence, Data Analytics, or Data Engineering.
Experience with BI tools like Looker, PowerBI, Tableau, or Qlik.
Proficient in SQL.
Experience in stakeholder management and project management.
Consulting experience is a plus.
Familiarity with Marketing & CRM data, ideally with Hubspot.
Strong proactive communication skills.
Structured and independent work style with multitasking ability.
Fluent in English, good German is a plus.

Own the entire data lifecycle for Sales and Marketing data.
Serve as a central communication hub between departments.
Develop KPIs and integrate data sources (ETL).
Enhance self-service reporting platform and perform data visualization.
Conduct onboarding and training sessions for stakeholders.
Identify opportunities for process optimization and automation.

SQLBusiness IntelligenceETLTableauData engineering

Posted 2024-11-07

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🔥 Revenue Operations Manager / Lead (m/f/d)

Posted 2024-10-22

📍 Europe

🔍 B2B SaaS

Bachelor's degree (or equivalent experience) in business administration, finance, or information systems.
3-8 years of experience in revenue operations, sales operations, or a related field.
Expertise in HubSpot with experience in workflows, data pipelines, and reporting.
Strong analytical skills to gather data and turn it into actionable insights.
Strategic mindset focused on improving efficiency metrics and business impact.
Excellent collaboration and communication skills across teams.
Highly organized and self-motivated in a dynamic environment.
Experience with tools like Salesforce, Tableau, PowerBI, or similar (preferred).
Excellent communication skills in English; German is a plus.

Develop and implement funnel processes, definitions, and metrics for the revenue team.
Ensure availability of accurate and timely data for decision-making.
Lead management and optimization of sales, marketing, and customer success processes within HubSpot.
Standardize and maintain clear processes and guidelines for organizational workflows.
Collaborate closely with cross-functional teams to drive transparency around key metrics.
Proactively monitor and refine processes for scalability and operational excellence.
Manage territory/segmentation and optimize compensation management.

LeadershipData AnalysisMicrosoft Power BIPeople ManagementCross-functional Team LeadershipTableauData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-22

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