Salesforce Sr. Consultant, Managed Services

New
Remote - United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Experience
3-5+ years
Required Skills
Project ManagementSalesforce

Requirements

  • 3-5+ years of hands on Salesforce platform experience
  • Significant business process, technical consulting, or enterprise architecture experience
  • Solid understanding of the full Salesforce Platform and its architecture
  • Client facing experience in Project Management, Discovery and Design
  • Experience writing user stories with estimation/sizing and release planning
  • Certified Salesforce.com Admin
  • Sales Cloud or Service Cloud Consultant certification
  • Strong written and oral communication
  • Ability to adapt to new technologies and flexible to change

Responsibilities

  • Serve customers as a Senior Consultant, owning functional delivery and execution
  • Provide industry best practices and act as a trusted client advisor
  • Translate business requirements into scalable solution designs and configurations
  • Drive continuous improvement and innovation on long-term customer engagements
  • Lead requirements gathering and act as the Salesforce and/or Amazon platform expert
  • Partner with customers to define and manage the Backlog
  • Write and groom User Stories and decompose into tasks
  • Lead 3–4 managed services engagements concurrently, supported by global delivery teams
  • Own engagement status, risks, issues, and client communication
  • Coach and mentor junior functional and technical team members
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