Lead business process discovery sessions to define scalable, enterprise-grade Salesforce solutions aligned to customer objectives
Own end-to-end solution architecture across Salesforce platforms (Service Cloud, Order Management, Commerce, Consumer Goods Cloud), ensuring alignment to best practices and long-term scalability
Define and govern solution design, including data models, integrations, and system architecture, to support complex business requirements
Provide architectural oversight throughout the full delivery lifecycle (design, build, test, deploy, and post-go-live), ensuring quality and consistency
Drive UX and solution design strategy to deliver intuitive, efficient, and scalable user experiences
Act as the primary technical authority and strategic advisor to both client stakeholders and internal delivery teams
Translate business requirements into scalable technical solutions and guide development teams on implementation approach
Lead technical design reviews and ensure adherence to architectural standards and best practices
Own deployment strategy and release governance, including environment strategy, risk mitigation, and rollback planning
Provide oversight on testing strategy (unit, integration, UAT), ensuring solutions meet functional and technical requirements
Define data architecture and modeling strategies to support customizations and integrations
Identify and proactively mitigate technical risks, ensuring successful project delivery
Partner cross-functionally to align business and technical stakeholders, ensuring clear communication and shared objectives
Support post-go-live strategy, including optimization, scalability planning, and continuous improvement initiatives
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About NeuraFlash, Part of Accenture
NeuraFlash, now a part of Accenture, is at the forefront of redefining business with artificial intelligence and groundbreaking technologies like Agentforce. You will join a team that specializes in developing Salesforce platforms integrated with AI solutions. NeuraFlash has completed over 1,000 implementations for more than 400 customers worldwide, solidifying its reputation as a leader in the Salesforce ecosystem. The company excels in delivering services across Sales Cloud, Service Cloud, Field Service Lightning, and Intelligent Web Chat, alongside integrating cutting-edge AI capabilities like Salesforce Einstein and Amazon Connect. This expertise aims to revolutionize workflows and elevate customer experiences for organizations globally.
How We Work
At NeuraFlash, Part of Accenture, you will find a culture built on trust and understanding, valuing good work over strict 9-to-5 schedules. The team fosters collaboration, ensuring your voice is heard through town halls and company meetings where suggestions and feedback are actively addressed. Whether you prefer remote work or a hybrid model, the company prioritizes keeping everyone connected and unified. The team works hard but also makes time to celebrate successes, big and small, fostering a fun and engaging environment. You can expect flexibility to manage personal commitments, recognizing that a perfect 9-to-5 isn't always feasible.
Engineering at NeuraFlash, Part of Accenture
NeuraFlash, Part of Accenture, is a key player in the generative AI and AI agent space, notably being selected as the only partner for the private beta of Salesforce's Agentforce before its launch. This distinction extends to being Salesforce's #1 partner for Agentforce post-launch. The team crafts intelligent solutions by integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, and Agentforce to revolutionize workflows. You will work on advanced AI-powered bots, streamline business operations, and build solutions using the latest generative AI technologies. Their expertise spans both Salesforce and AWS, with over 200 Amazon Connect implementations that have reduced system administrator effort by 60% and agent handle time by 15%. This dual focus on Salesforce and AWS allows them to offer cross-platform AI strategies.
Why Join Us
Pioneer the future of generative AI and AI agents, working with cutting-edge technologies like Agentforce.
Collaborate with trailblazing experts passionate about pushing boundaries in AI, Amazon, and Salesforce innovation.
Drive innovation at scale, developing advanced AI-powered bots and streamlining business operations for impactful customer outcomes.
Benefit from a flexible work environment that values results and provides opportunities for continuous learning and professional growth.
Join a company with a strong reputation for over 1,000 successful implementations for more than 400 global customers.
Benefits & Perks
Remote and in-person work options, with a focus on connection and unity.
Flexibility to manage personal commitments outside of work.
Collaborative environment where your suggestions and feedback are valued.
Regular celebrations of team achievements and milestones.