Digital Client Success Manager

New
E
EncouraDigital Marketing
Remote, USFull-TimeMiddle
Salary80,000 - 85,000 USD per year
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Job Details

Experience
5+ years
Required Skills
Google AnalyticsAccount ManagementDigital Marketing

Requirements

  • 5+ years of experience in digital marketing, campaign management, or account management.
  • Strong understanding of search, social, video, retargeting, and programmatic strategies.
  • Hands-on experience with Google, Yahoo, Meta, Snapchat, TikTok, and LinkedIn Ads.
  • Proficiency with Google Analytics, Google Tag Manager, and Domo.
  • Excellent presentation, communication, and relationship-building skills.
  • Ability to explain technical concepts to varying audiences.
  • Strong organizational, strategic thinking, and problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

  • Lead day-to-day management of client portfolios and campaigns.
  • Coordinate campaign execution across internal teams.
  • Manage campaign timelines, deliverables, and operational workflows.
  • Monitor campaign performance and identify optimization opportunities.
  • Analyze reporting data to develop strategic recommendations.
  • Lead recurring client meetings and strategic planning discussions.
  • Troubleshoot campaign and operational issues.
  • Identify opportunities for account growth and renewals.
  • Collaborate to improve internal workflows and service standards.
  • Stay informed on digital marketing trends and platform capabilities.
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80,000 - 85,000 USD per year
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