Apply📍 United Kingdom, Ireland
🔍 HSE&I
- 8+ years of experience in HSE&I Management, Business Analysis, or related field
- Proven expertise in workflow and automation systems implementation and technical configuration
- HSE&I industry experience highly preferred
- Strong project management and problem-solving skills in fast-paced environments
- Exceptional written and verbal communication with ability to engage diverse stakeholders
- Proficiency with Microsoft 365 and relevant business tools
- Bachelor's degree in IT, Business, EHS&I, or related field (preferred)
- Lead comprehensive client onboarding sessions through the implementation journey
- Conduct detailed needs assessments via workshops to define customer-specific requirements
- Collaborate with project managers and cross-functional teams to develop and track project plans
- Ensure timely updates, on-budget delivery, and adherence to project scope
- Create technical design documentation and configure HSI Donesafe solutions to align with customer specifications
- Facilitate data migration from legacy systems
- Conduct thorough internal and client-facing quality assurance testing
- Design and facilitate effective training sessions for diverse user groups
- Develop comprehensive user documentation for administrators and end-users
- Provide responsive post-go-live support to ensure smooth customer transitions
- Mentor junior team members, offering technical and implementation guidance
- Partner with Customer Support Teams to ensure seamless handover processes
- Identify, assess, and proactively develop mitigation strategies for project risks
- Collaborate on mitigation planning and risk log reviews with project managers
- Translate complex technical concepts into clear, actionable insights for stakeholders
- Build and maintain strong relationships with internal and external partners
Project ManagementBusiness AnalysisData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsDocumentationAdaptabilityProblem-solving skillsTrainingClient relationship managementQuality AssuranceRisk ManagementStakeholder managementSaaS
Posted 14 days ago
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