Sr. Implementation Consultant - HSEI

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Requirements:

• 8+ years of experience in HSE&I Management, Business Analysis, or related field
• Proven expertise in workflow and automation systems implementation and technical configuration
• HSE&I industry experience highly preferred
• Strong project management and problem-solving skills in fast-paced environments
• Exceptional written and verbal communication with ability to engage diverse stakeholders
• Proficiency with Microsoft 365 and relevant business tools
• Bachelor's degree in IT, Business, EHS&I, or related field (preferred)

Responsibilities:

• Lead comprehensive client onboarding sessions through the implementation journey
• Conduct detailed needs assessments via workshops to define customer-specific requirements
• Collaborate with project managers and cross-functional teams to develop and track project plans
• Ensure timely updates, on-budget delivery, and adherence to project scope
• Create technical design documentation and configure HSI Donesafe solutions to align with customer specifications
• Facilitate data migration from legacy systems
• Conduct thorough internal and client-facing quality assurance testing
• Design and facilitate effective training sessions for diverse user groups
• Develop comprehensive user documentation for administrators and end-users
• Provide responsive post-go-live support to ensure smooth customer transitions
• Mentor junior team members, offering technical and implementation guidance
• Partner with Customer Support Teams to ensure seamless handover processes
• Identify, assess, and proactively develop mitigation strategies for project risks
• Collaborate on mitigation planning and risk log reviews with project managers
• Translate complex technical concepts into clear, actionable insights for stakeholders
• Build and maintain strong relationships with internal and external partners