Enterprise Account Manager
New
We Offer UK-based EmployeesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- SalesforceAccount ManagementStakeholder managementCustomer Success
Requirements
- 3+ years of experience in Account Management, Customer Success, or B2B SaaS Sales
- Experience with quota-carrying or expansion responsibilities
- Experience with consumption-based or API-first SaaS models
- Proven track record managing $3M+ ARR with high retention and growth outcomes
- Excellent communication, value-based selling, and stakeholder management skills
- Operational discipline with systems like Salesforce, Clari, and account planning tools
- Ability to independently manage multiple priorities while influencing cross-functional outcomes
- Willingness to travel
Responsibilities
- Own a book of high-value customer accounts (~$3M+ in ARR)
- Lead account planning and deliver quarterly business reviews with clear success metrics
- Build strategic multi-threaded relationships across customer organizations
- Conduct strategic account planning and maintain a proactive customer engagement cadence
- Collaborate cross-functionally to unblock value and influence internal roadmap decisions
- Accurately forecast retention, expansion, and potential risk within your portfolio
- Analyze product usage and customer data to identify growth opportunities and risks
- Drive execution on renewal and upsell strategies, including contract structuring
- Provide market and customer insights to inform GTM evolution and segmentation strategy
- Contribute to customer stories, reference programs, and pricing feedback loops
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