Membership Sales Associate
New
S
Sollis HealthPremium Healthcare
The role is open to remote work in the following states only California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington and Wisconsin., 9 - 5 PSTFull-TimeMiddle
Salary110,000 - 120,000 USD per year OTE
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Job Details
- Experience
- 2–3 years
- Required Skills
- SalesforceCustomer serviceRelationship managementCRM
Requirements
- Bachelor’s degree required
- 2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles
- Experience responding to inbound leads or supporting a sales process preferred
- Quota carrying experience preferred
- Familiarity with Salesforce or another CRM is a plus
- Strong written and verbal communication skills
- Comfort engaging prospective members via phone and email
- High attention to responsiveness and follow-through
- Natural empathy and customer-first mindset
- Coachability and eagerness to learn consultative sales skills
- Strong organizational skills
- Ability to work collaboratively while taking ownership of individual performance goals
Responsibilities
- Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text
- Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members
- Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services
- Educate prospective members on Sollis’ care model, services, physician access, and membership benefits
- Guide qualified prospects through the enrollment process for appropriate membership offerings
- Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed
- Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce
- Participate in tours of Sollis facilities when requested
- Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience
- Provide feedback on lead quality and common objections to help improve sales processes
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