Sollis Health

Sollis Health offers 24/7 concierge medical centers that handle emergencies, everyday checkups, and everything in between.

251-500 employees
Founded 2017
$15M series a
Personal Health
Private Company

Remote Work Available

This company offers remote work opportunities.

Open Positions1

The role is open to remote work in the following states only CaliforniaColoradoConnecticut+11 more locationsFull-TimePremium HealthcarePosted
  • Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text
  • Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members
  • Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services
  • Educate prospective members on Sollis’ care model, services, physician access, and membership benefits
  • Guide qualified prospects through the enrollment process for appropriate membership offerings
  • Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed
  • Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce
  • Participate in tours of Sollis facilities when requested
  • Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience
  • Provide feedback on lead quality and common objections to help improve sales processes
SalesforceCustomer serviceRelationship management+1 more

About Sollis Health

Sollis Health pioneers 24/7 on-demand medical care, offering immediate access to ER-trained physicians and advanced facilities. You gain unlimited access to state-of-the-art centers, on-site labs, imaging, and a network of 1,500 specialists. Our concierge model redefines urgent care, providing personalized support from check-in to follow-up. We serve over 8,000 members nationwide with a goal to reach 12,000 members within the next year. With 13 medical centers across major cities, Sollis Health provides unparalleled medical attention when and where you need it most, preventing thousands of ER trips annually.

How We Work

Sollis Health is built on a foundation of providing a white-glove, customer-first experience. Our team members embody this empathetic approach in every interaction, from initial inquiries to ongoing care navigation. We value responsiveness and thorough follow-through. While many roles are on-site in our elegant medical centers, we also embrace remote work for positions like Membership Sales Associate, supporting a distributed team across specific states. We foster a collaborative environment where cross-functional teams, including Member Services, Operations, and Clinical teams, work together to ensure a seamless member journey. This commitment to service and teamwork drives our success and enhances the member experience.

Why Join Us

  • Drive growth in a rapidly expanding company, backed by $47.375M in funding.
  • Craft exceptional experiences in a customer-first, premium healthcare environment.
  • Empower patients with immediate, high-quality medical care that transforms their lives.
  • Shape the future of concierge medicine with a clear path for professional advancement.
  • Collaborate with dedicated professionals committed to unparalleled patient care.

Benefits & Perks

  • Healthcare, dental, and vision insurance provided.
  • 401K with a 3% company match.
  • Unlimited PTO and generous sick time.
  • 12 observed holidays annually.
  • Free Sollis Health membership for you and your eligible family members.
  • Employee stock options offering.
  • Annual professional development allocations.
  • Modern, elegant, and high-end work environment.

Tech Stack

servermx