Onboarding Specialist
ArgentinaFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 4+ years
- Required Skills
- SalesforceAccount ManagementData entry
Requirements
- 4+ years of experience in client onboarding or merchant onboarding within a fast-paced environment
- Proven ability to manage a high-volume onboarding pipeline independently
- Ability to review documentation thoroughly and identify discrepancies before submission
- Experience communicating application corrections clearly and professionally
- Ability to adapt quickly and navigate complex or unclear situations
- Experience working with Salesforce, onboarding portals, or similar operational systems
- High level of data accuracy
- Ability to provide clear and proactive updates on onboarding progress
- Post-secondary education in Business Administration or Operations is an asset
- Familiarity with Canadian business documentation is an asset
Responsibilities
- Manage the full onboarding lifecycle for high-volume merchant accounts across multiple acquirers
- Process applications from submission through activation and transaction readiness within 24-hour SLA timelines
- Act as the primary point of contact for internal sales teams and acquirer underwriters
- Coordinate application completion, documentation accuracy, and timely approvals
- Review and audit merchant applications and supporting documentation before submission
- Identify discrepancies, missing information, and potential issues to prevent rework
- Complete accurate data entry across multiple acquirer portals
- Maintain up-to-date records within Salesforce and internal tracking systems
- Manage ongoing follow-ups and active onboarding workflows
- Identify opportunities to improve onboarding workflows, SOPs, and operational efficiency
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