Risk Operations Analyst
New
G
GoDaddyFinTech Payments
United States, remote. Not eligible in Alaska, Mississippi, North Dakota, the Virgin Islands, California, Seattle, or NYC., 9:00 AM – 5:30 PM PT (weekends and holidays included)Full-TimeMiddle
Salary61,000 - 119,500 USD per year
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Job Details
- Experience
- 3+ years
- Required Skills
- Data AnalysisRisk Management
Requirements
- 3+ years of experience in the fraud or risk industry, including work in queue-based or support environments.
- Strong customer-focused outlook with the ability to collaborate effectively across multiple teams.
- Ability to navigate ambiguity, take initiative with minimal direction, and proactively mitigate potential issues and barriers.
- Strong willingness to learn and continuously expand knowledge in fraud and risk.
- Availability to work weekends and holidays within the PT time zone (9:00 AM – 5:30 PM PT).
- 2+ years working with payments or eCommerce preferred.
Responsibilities
- Work in a fast-paced queue environment to review high-risk transactions and account activity.
- Mitigate risk and fraud exposure through detailed merchant investigations by collecting and analyzing business/account information and documentation.
- Identify and flag developing fraud and risk trends.
- Provide feedback and solutions to help improve our risk workflows and to support our merchants with a seamless, world-class experience.
- Maintain production and quality operational targets.
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