Customer Support Agent
S
Social Discovery GroupSocial discovery
Georgia / Serbia / Argentina / Worldwide, 10pm - 7am UTCFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Fluent in English
- Required Skills
- Problem SolvingCustomer support
Requirements
- Fluent in English
- Experience working with international customers
- Fast typing skills in English
- Quick learner
- Ability to psychologically analyze people and be sensitive to their emotions
- Ability to swiftly navigate through difficult situations and adapt to fluctuating circumstances
- Ability to provide professional solutions to complicated cases
- Stress resistant, energetic and proactive
- Can-do attitude
- Ability to provide an outstanding quality service
Responsibilities
- Consulting our customers on all raised questions related to our websites
- Working timely, speedily and effectively with customer requests
- Resolving all customer issues with the goal of customer retention
- Promoting our websites to the customers upon opportunity
- Maintaining a high level of service quality
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