Support Associate

You are based in Serbia, 24/7 operating hours with morning, evening, and weekend shiftsFull-TimeEntry
Salary not disclosed
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Job Details

Languages
Serbian, English (C1)
Required Skills
Communication SkillsMultitaskingCustomer support

Requirements

  • Based in Serbia
  • Fluent/native Serbian
  • Full proficiency in English (C1)
  • Customer-obsessed and team-oriented mindset
  • Ability to work in a fast-paced, dynamic environment
  • Availability to work 5 days per week including mornings, evenings, and weekends

Responsibilities

  • Support customers, courier partners, and venues via live chat and phone
  • Ensure smooth delivery operations
  • Develop support functions in collaboration with internal teams
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