Partner Success Consultant

New

This role is preferably Dublin based but we are open to other locations for the correct candidateFull-TimeMiddle

Salary not disclosed

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Job Details

Experience: 2-3 years
Required Skills: Analytical SkillsAccount ManagementRelationship managementSaaS

2-3 years’ experience in a similar role
Excellent communicator who can confidently interact with partners in the banking, law and fund sectors
Focused on achieving key metrics
Entrepreneurial mindset
Excellent organisational and prioritisation skills
Passion for technology innovation, fintech and crypto
Ability to work in a fast paced, high growth environment with flexibility
Thrives on collaboration and independent decision making
A continual learner
Experience in a growth stage SaaS environment is a plus
Experience in the fintech, banking or audit industry is a plus

Help manage ongoing operations with a wide array of partners including banks, law firms, funds and crypto exchanges
Monitor all activity on the platform to ensure that key KPI’s such as completeness, conversion and turn-around times are meeting their targets
Manage and report weekly and monthly partner metrics in team and company updates
Arrange and coordinate platform demos with key people in the partner network
Suggest, implement and nurture new ways of working to improve the efficiency of the partnership function via new tools and processes
Build and maintain close working relationships with the key people in our partner network to foster collaboration and partnership longevity
Record and communicate partner requests and complaints to the appropriate Circit teams
Work closely with the customer success and support teams to ensure fast and satisfactory resolution of issues in relation to the partner network
Unearth opportunities for closer integration and collaboration within our partner network and setup demos for the wider partnership team

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