- Help manage ongoing operations with a wide array of partners including banks, law firms, funds and crypto exchanges
- Monitor all activity on the platform to ensure that key KPI’s such as completeness, conversion and turn-around times are meeting their targets
- Manage and report weekly and monthly partner metrics in team and company updates
- Arrange and coordinate platform demos with key people in the partner network
- Suggest, implement and nurture new ways of working to improve the efficiency of the partnership function via new tools and processes
- Build and maintain close working relationships with the key people in our partner network to foster collaboration and partnership longevity
- Record and communicate partner requests and complaints to the appropriate Circit teams
- Work closely with the customer success and support teams to ensure fast and satisfactory resolution of issues in relation to the partner network
- Unearth opportunities for closer integration and collaboration within our partner network and setup demos for the wider partnership team
Analytical SkillsAccount ManagementRelationship management+1 more