Operations Coordinator
New
H
HonorHealthcare Services
Remote first company, CST (5am-1:30pm, 7am-3:30pm, or 2:30pm-11pm)Full-TimeMiddle
Salary21.6 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years
- Required Skills
- Customer serviceCRM
Requirements
- 3+ years of experience in customer service or operations
- Experience in a healthcare, staffing, or call center environment
- Hands-on experience handling real-time scheduling, dispatch, or triage
- Tech fluency with CRM, EMR, or workforce management tools
- Strong written and verbal communication skills
- Skilled in de-escalation and empathy
- Reliable attendance and commitment to full participation in training
- Consistent tenure and accountability
Responsibilities
- Ensure timely and accurate caregiver scheduling to meet client needs
- Serve as the first point of contact for urgent client and family needs
- Execute operational tasks including check-ins and managing inbound communications
- Address service delivery challenges with urgency and professionalism
- Record client updates, staffing changes, and escalations accurately
- Deliver critical updates to owners, clients, families, and Care Pros
View Full Description & ApplyYou'll be redirected to the employer's site
