Honor

👥 1000-5000 Home Decor E-Commerce Sales💼 Private Company

Honor is a company focused on home care services, providing various roles that support product management, education, business development, data analysis, and operational finance within the home care industry.

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👥 1000-5000

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Jobs at this company:

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🔥 Clinical Operations Lead

Posted about 3 hours ago

📍 United States

💸 68578.8 - 90468.0 USD per year

🔍 Healthcare

🔧 Requirements

3+ years of experience in emergency services, clinical care, nursing, or related healthcare fields.
RN or LVN qualification required.
Experience with elderly care, including ALF, SNF, MCU, or hospice clients.
Proficiency in workplace communication tools (Google Docs, Sheets, Slack).

💡 Responsibilities

Independently assess risks, triage multiple Trust & Safety channels (phone, Slack), and make immediate decisions on escalation pathways, engaging emergency services or higher-level interventions when necessary.
Quickly evaluate incident severity through interviews, care notes, and collaboration with operational teams, applying critical thinking and sound judgment to ensure swift, informed decision-making.
Communicate effectively with individuals in distress, maintaining composure and control in high-pressure situations while providing real-time critical support to internal teams and franchise partners.

Communication SkillsCollaborationTime ManagementAdaptabilityCritical thinkingEmpathyActive listening

Posted about 3 hours ago

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🔥 Senior Full Stack Engineer

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 175500.0 - 195000.0 USD per year

🔍 Software Development

🔧 Requirements

8+ years of professional experience with .NET/C# development.
Proficient in front-end development with React (intermediate level or above), including experience with Next.js.
Solid understanding of Azure services and cloud-based architecture.
Proven ability to ramp up quickly on unfamiliar codebases, tools, and technical domains.
Excellent interpersonal and communication skills.
Comfortable working collaboratively in a team and in a fast-paced environment.
Adept at troubleshooting complex issues, reading through legacy or unfamiliar codebases, and identifying root causes quickly.

💡 Responsibilities

Design, develop, and maintain full-stack web applications using .NET (C#), React, and Azure.
Contribute to the transition from Optimizely CMS to a new React front-end architecture.
Write clean, maintainable, and efficient code following best practices.
Collaborate closely with product managers, designers, and other developers in a fast-paced, agile environment.
Participate in code reviews, architecture discussions, and team stand-ups.
Identify and resolve performance, scalability, and security issues.

C#Azure.NETNext.jsReactCI/CDRESTful APIsDevOps

Posted 1 day ago

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🔥 Regional Shift Lead

Posted 2 days ago

📍 United States

🧭 Full-Time

🔍 Home Healthcare

🔧 Requirements

3+ years of experience working in a customer service role
6+ months of experience working in a complex client or patient management position or demanding customer service role
1+ years in a lead role
Strong commitment to providing the highest quality of care and sensitivity to client needs along with exceptional customer service and client orientation
Flexibility to work on at least one weekend dayEffectively stabilize issues and service complications that require escalation and support the market team to provide a timely and thorough resolution

💡 Responsibilities

Provide exceptional service to clients and Care Pros through Regional Associate support
Prioritize work within the market team to meet the dynamically changing needs of partners, clients and Care Pros, including triaging tickets and delegating work
Support Regional Associates who are responding to inquiries and issues in a timely manner
Provide feedback and coaching on workflows and execution of tasks to Regional Associates to enable their success
QA success metrics like call answer rates, voicemail resolution and text response rates in live time and reprioritize team assignments as needed.
Coordinate with market team members to deliver a seamless client and Care Pro experience
Manage updates to client accounts and care plans to ensure that the market team has updated information to address clients’ needs in urgent situations
Clearly and consistently document client and Care Pro tickets in Admin as needed
Provide critical updates to partners and respond to their time-sensitive requests
Work cross-functionally to provide feedback and support to other internal efforts such as Care Pro recruiting, CPHR, and billing

LeadershipQACommunication SkillsProblem SolvingCustomer serviceTroubleshootingClient relationship managementCross-functional collaborationTeam management

Posted 2 days ago

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🔥 Senior Staff Full Stack Engineer (Ops Excellence)

Posted 13 days ago

📍 U.S.

🧭 Full-Time

💸 225000.0 - 240000.0 USD per year

🔍 Software Development

🔧 Requirements

Expert in React, with a track record of leading big improvements to complex, mature frontends.
Good with modern frontend build tools, test automation, and CI/CD, and you’ve shown you can optimize them for better developer experience and efficiency.
Strong full-stack skills and experience using AWS for scalable app features (like real-time, event-driven systems, or LLM work).
Skilled in leading tech discovery, gathering requirements, and turning complex ops needs into solid, scalable solutions.
You can drive important projects on your own, influence tech strategy, and deliver real operational improvements.
Experience delivering features quickly in changing environments, balancing speed with system stability.
Great at working with others and communicating in a remote environment.
Very adaptable to changing priorities and unclear tech challenges.

💡 Responsibilities

Lead and architect React-based frontend features, ensuring clean backend integration, alignment with architectural goals, and helping to shape the future of our operations tooling.
Drive full-stack technical projects independently, collaborating with cross-functional teams to turn ambiguous operational problems into concrete technical plans spanning UI, backend, and infrastructure.
Analyze and improve frontend build, test, and deployment pipelines to speed up development, ensure code quality, and make operations robust.
Mentor engineers, helping them grow their skills, solve problems creatively, and build a culture of quality and constant improvement.

AWSBackend DevelopmentProject ManagementFrontend DevelopmentFull Stack DevelopmentJavascriptSoftware ArchitectureUI DesignCross-functional Team LeadershipAlgorithmsData StructuresReactCI/CDRESTful APIsMentoringDevOpsNodeJS

Posted 13 days ago

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🔥 General Manager, Owned & Operated

Posted 22 days ago

📍 United States

🧭 Full-Time

💸 198000.0 - 220000.0 USD per year

🔍 Home Care

🔧 Requirements

6+ years in operational leadership (multi-site/multi-territory preferred), managing P&L, scaling revenue, and leading cross-functional teams.
Experience thriving in high-growth, tech-enabled, digitally native operation.
Proven track record of driving revenue growth through a combination of lead generation, sales funnel conversion, and operational efficiency improvements.
Strong analytical skills, diving into complex data to uncover insights, turning them into real-world strategies and actionable steps to drive results and manage performance; with hands-on experience using Excel, and/or other BI tools.
Demonstrated success leading change initiatives and operational transformations in complex, fast-paced environments.
Proven ability to own growth and operations across dynamic markets—navigating ambiguity and variability to build, test, and scale repeatable playbooks that drive sustainable performance and expansion.

💡 Responsibilities

Own the full P&L for assigned O&O territories, driving revenue growth, profitability, and operational excellence.
Implement initiatives that accelerate organic YoY growth, moving territories toward aspirational targets of XX%+ annual growth.
Collaborate with the VP of O&O and cross-functional teams to develop and execute strategies to increase referral lead generation, improve sales conversion, and engage clients more effectively.
Build and implement scalable operational playbooks that drive consistency, efficiency, and results across all functional areas.
Standardize processes and resource allocation frameworks to support sustainable growth across territories.
Identify and address gaps in team structure, tools, and reporting to improve operational performance and enable data-driven decision-making.
Lead efforts to standardize reporting and data accuracy, enabling teams to monitor performance, identify trends, and take corrective action.
Pilot new initiatives, technologies, and operational models that address systemic challenges in home care.
Lead experimentation efforts, including data-driven sales processes and referral pipeline management, and translate insights into scalable models for broader adoption across the Home Instead network.
Lead, mentor, and develop cross-functional teams aligned with Honor’s mission, driving a culture of ownership, accountability, and continuous improvement.
Set clear goals and expectations, monitor team performance through standardized reporting, and ensure consistent execution.
Foster strong collaboration across regional and corporate partners to prioritize and deliver operational objectives.

LeadershipBusiness DevelopmentData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementFinancial ManagementStrategic ManagementCommunication SkillsAnalytical SkillsNegotiation skillsReportingRecruitmentSales experienceTeam managementChange ManagementBudget management

Posted 22 days ago

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🔥 Business Development Advisor - All Trust - Northern Chicago

Posted 22 days ago

📍 United States

🧭 Full-Time

💸 70000.0 - 80000.0 USD per year

🔍 Home care, health care, senior-related industry

🔧 Requirements

One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
Excellent communication skills, both verbal and written.
Ability to spend 75% of your time in the local community, actively building strong relationships and referral partnerships.
Comfort working within required systems & technologies, as well as be proficient in computer skills (calendars, documents, salesforce, slack, etc)
Experience with the Chicago market.
Experience in a quota carrying role.
Experience in an outside field sales role.

💡 Responsibilities

Spend 75% of your time building and maintaining strong relationships and referral partnerships. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.
Perform consultative sales processes, including outreach, referral qualification, and asking for the referral, while meticulously documenting in Salesforce.
Establish and cultivate trusted relationships with new and existing referral providers.
Generate qualified referrals for potential client care consultations.
Present marketing materials effectively and engage in targeted outreach, including networking events, drop ins, co-hosting events in the community, and social media promotion.
As needed, provide support to the team by conducting in-home care consultations with prospective clients and families, support care starts and client onboarding, ensuring a seamless experience for both clients and care professionals, and step in for high-needs clients when necessary, providing companionship and safety supervision.
Be able to answer potential client calls on nights and weekends so as to assist with setting up care consultations.

Business DevelopmentSalesforceCommunication SkillsCustomer serviceNetworkingExcellent communication skillsRelationship buildingAccount ManagementSales experience

Posted 22 days ago

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🔥 Business Development Advisor - Home Instead - Downtown Chicago

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 70000.0 - 80000.0 USD per year

🔍 Home Care

🔧 Requirements

One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
Excellent communication skills, both verbal and written.
Ability to spend 75% of your time in the local community, actively building strong relationships and referral partnerships.
Comfort working within required systems & technologies, as well as be proficient in computer skills (calendars, documents, salesforce, slack, etc).
Experience with the Chicago market.
Experience in a quota carrying role.
Experience in an outside field sales role.

💡 Responsibilities

Spend 75% of your time building and maintaining strong relationships and referral partnerships.
Perform consultative sales processes, including outreach, referral qualification, and asking for the referral, while meticulously documenting in Salesforce.
Establish and cultivate trusted relationships with new and existing referral providers.
Generate qualified referrals for potential client care consultations.
Present marketing materials effectively and engage in targeted outreach, including networking events, drop ins, co-hosting events in the community, and social media promotion.
As needed, provide support to the team by conducting in-home care consultations with prospective clients and families, support care starts and client onboarding, ensuring a seamless experience for both clients and care professionals, and step in for high-needs clients when necessary, providing companionship and safety supervision.
Be able to answer potential client calls on nights and weekends so as to assist with setting up care consultations.

SalesforceCommunication SkillsCustomer serviceNetworkingAccount ManagementNegotiation skillsRelationship managementSales experienceCRM

Posted about 1 month ago

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🔥 Care Solutions Consultant

Posted 3 months ago

📍 United States, Canada

🧭 Full-Time

💸 39936.0 - 45928.0 USD per year

🔍 Home Care

🔧 Requirements

An understanding of those aging, their needs, and a true passion to provide them with assistance.
Prior experience providing care to someone aging or background in the healthcare/ home health industry is a huge plus.
A strong ability to actively listen, ask thoughtful questions, and tailor conversations to meet the unique needs of each client.
Demonstrated commitment to building trust, understanding concerns, and guiding customers toward the best solutions with empathy and professionalism.
Experience in a high volume call environment; expect to make 75-90 calls per day
Excellent verbal and written communication skills, with the ability to connect with people on a personal level.
Ability to explain our services in a compelling way and to ask for customer commitment
Passion for sales and a commitment to providing exceptional customer service.
A positive attitude, patience, and empathy

💡 Responsibilities

Respond promptly to incoming calls, emails, and web inquiries from prospective clients and families. Act as a trusted advisor to potential clients, understanding their needs and recommending tailored home care solutions.
Meet key team metrics like sales goals, handle time, call quality, and productivity.
Achieve or exceed monthly targets for starts of care. Consistently meet or exceed individual sales quotas and productivity standards, driving revenue growth for the organization and its franchises.
Identify customer needs and demonstrate how our products or services solve their problems, ultimately securing customer commitment.
Complete 75-90 calls per day - a combination of inbound calls and responding to customer inquiries (no cold calling).
Assess potential customers to find the best fit for our services by asking questions and understanding their needs and budget. Actively listen to clients needs to understand their unique situations and care requirements.
Provide exceptional customer service by addressing questions, resolving concerns, and ensuring a positive buying experience.
Build rapport with customers, listen attentively, and present solutions clearly and persuasively to foster long-term relationships.
Focus on use of consultative selling approaches to guide prospective clients through the decision-making process to initiate starts of care.
Actively participate in coaching sessions by reviewing call performance, receiving and applying constructive feedback, and engaging in peer-to-peer coaching. Regularly assess personal sales approaches, identify areas for growth, and implement suggested improvements to enhance customer experience and conversion rates.
Accurately record client interactions, track sales progress, and manage follow-up activities in the Customer Relationship Management (CRM) system.
Maintain organized records of inquiries, follow-ups, and conversion outcomes.
Stay updated on company services, industry trends, and the specific needs of the aging population.
Provide feedback on sales processes and client interactions to enhance service delivery and improve client conversion rates.
Work closely with franchise owners and internal teams to ensure seamless communication and support for new clients.

Communication SkillsProblem SolvingCustomer serviceTime ManagementExcellent communication skillsAdaptabilityRelationship buildingNegotiation skillsEmpathyVerbal communicationActive listeningClient relationship managementData entrySales experienceLead GenerationCRMCustomer support

Posted 3 months ago

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