Honor

๐Ÿ‘ฅ 1000-5000Home DecorE-CommerceSales๐Ÿ’ผ Private Company
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Honor is a company focused on home care services, providing various roles that support product management, education, business development, data analysis, and operational finance within the home care industry.

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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 99000.0 - 110000.0 USD per year

๐Ÿ” Marketing

  • 5+ years of experience in digital marketing, marketing operations, or omnichannel campaign management.
  • Experience working with or supporting a franchise or multi-location business model preferred.
  • Strong understanding of digital marketing tactics, including SEO/SEM, social media, email marketing, paid media, and CRM systems.
  • Ability to use data and analytics to communicate omnichannel performance
  • Excellent project management skills, with the ability to manage multiple requests and priorities simultaneously.
  • Strong communication and relationship-building skills, with experience in client or stakeholder support.
  • Proficiency with marketing tools such as Google Analytics, CRM platforms, and marketing automation software.
  • Experience developing SOPs and leading team training initiatives is a plus.
  • Provide digital marketing strategies to improve lead generation, client engagement, and retention across franchise offices.
  • Consult with franchise owners to develop personalized omnichannel campaigns, including website optimization, social media, search engine marketing (SEM), email marketing, and more.
  • Analyze and optimize customer touchpoints to improve the overall client experience across all channels.
  • Collaborate with cross-functional teams, including performance marketing, sales, design, and content to execute customer experience tactics that improve business outcomes and customer experience.
  • Develop retention initiatives and segmentation strategies to increase client loyalty and engagement.
  • Report on key metrics and trends to support performance insights to support ongoing business initiatives.
  • Serve as the primary contact for franchise digital marketing requests and needs.
  • Prioritize and manage all incoming marketing support inquiries, ensuring timely and effective resolution.
  • Identify trends in franchise inquiries to proactively develop resources and solutions.
  • Design and implement seamless marketing strategies across multiple channels to ensure a unified brand experience.
  • Leverage tools like CRM, marketing automation, and data platforms to track and deliver personalized marketing messages.
  • Develop and execute campaigns focused on client retention, reducing churn, and increasing lifetime value (LTV).
  • Implement client feedback mechanisms to gather insights for continuous improvement.
  • Develop, document, and implement standard operating procedures (SOPs) to streamline the intake and resolution of franchise requests.
  • Collaborate with cross-functional teams, including marketing support and IT, to ensure franchise owners receive consistent and quality assistance.
  • Lead training sessions for marketing support, franchise support, and IT teams to enhance their ability to handle digital marketing-related questions.
  • Create educational materials and training guides to support ongoing professional development.

Project ManagementData AnalysisGoogle AnalyticsSEORESTful APIsClient relationship managementMarketingLead GenerationDigital MarketingCRMA/B testing

Posted 18 days ago
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๐Ÿ“ U.S.

๐Ÿงญ Full-Time

๐Ÿ’ธ 191000.0 - 215000.0 USD per year

๐Ÿ” Software Development

  • Salesforce Architecture & System Design โ€“ Experience in rebuilding and optimizing Salesforce instances.
  • Apex, Lightning Web Components (LWC), and Flows โ€“ Strong ability to develop custom automation and UI improvements.
  • Salesforce APIs & External Integrations โ€“ Expertise in integrating third-party tools like Talkdesk, Gmail/Gcal, and marketing platforms.
  • Re-architect the current Salesforce implementation to improve stability, performance, and scalability.
  • Standardize workflows, data models, and reporting structures across Franchise Owners to eliminate inconsistencies.
  • Implement governance and best practices to ensure long-term maintainability and data integrity.

SalesforceReportingData modeling

Posted 24 days ago
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๐Ÿ”ฅ Field Care Specialist
Posted about 1 month ago

๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 23.35 - 25.95 USD per hour

๐Ÿ” Home Care

  • High school diploma or equivalent required.
  • Five (5) years of caregiving experience, with at least two (2) years working with clients with moderate to severe dementia.
  • One (1) year of supervisory or administrative experience in home care, home health, hospitals, nursing home, or assisted living facility.
  • Must be eligible and in good standing with the Health Care Workers Registry (HCWR).
  • Must have a valid driverโ€™s license, an insured car and must be able to pass a motor vehicle record (MVR).
  • Familiarity with non-medical home care standards and scope of practice in accordance with state and federal regulations.
  • Knowledge of age-related illnesses, disease progression including dementia, and their impact on mobility and activities of daily living.
  • Proficiency in durable medical equipment (DME) use, including hoyer lifts, sit-to-stand lifts, catheters, ostomy care, walkers, slide boards, and commodes. Ability to assess and train caregivers on proper usage.
  • Strong understanding of client care principles, service quality standards, and client satisfaction evaluation.
  • Experience with clerical tasks, including maintaining records and completing forms.
  • Excellent interpersonal and communication skills with the ability to remain engaged, alert, and present.
  • Strong decision-making abilities, particularly in stressful or emergency situations.
  • Proficiency in English (bilingual/multilingual candidates encouraged to apply).
  • Proficiency with technology, including dashboards, scheduling tools, and documentation systems.
  • Strong written and verbal communication skills to document visits, communicate with cross-functional teams, and report on key observations.
  • Ability to identify problems and implement solutions effectively.
  • Ability to lift a minimum of 50 pounds.
  • Ability to ambulate without assistive devices, including navigating stairs.
  • Must have clear hearing and communication skills to effectively understand and address client needs, even when the client is not in direct line of sight.
  • Own and drive the in-home supervisory visit process, ensuring full compliance with state regulatory requirements and company policies.
  • Leverage data dashboards to track observation visit due dates, proactively identifying gaps and implementing corrective actions to stay on schedule.
  • Design and manage schedules to maximize efficiency and ensure timely completion of supervisory visits, working in partnership with Client Managers and other Field operations team members.
  • Conduct in-home supervisory visits to assess Care Pro performance, ensuring adherence to care plans and high-quality care delivery.
  • Provide in-the-moment coaching and feedback, reinforcing best practices and addressing areas for improvement.
  • Complete and maintain thorough documentation of all supervisory visits, ensuring compliance with state licensure and company standards.
  • Integrate supervisory visit insights into annual Care Pro evaluations and performance summaries.
  • Identify and escalate changes in client conditions or home environments to the Client Manager, ensuring timely reassessments and care plan updates as needed.
  • Act as a liaison between Care Pros and the broader care team, sharing critical insights related to client safety, care needs, and team dynamics.
  • Facilitate training and assessments on mechanical or electrical transfer devices (e.g., Hoyer lift) in client homes and identify additional caregiver training needs, as needed.
  • Collaborate cross-functionally with teams such as CPHR, Trust and Safety, Recruiting, and Training to support company initiatives related to Care Pro training, recognition, and performance.
  • Support additional state-licensure and other compliance-related activities as needed.

Project ManagementSQLData AnalysisJavaHR ManagementAdministrative ManagementActiveMQAlgorithmsData StructuresCommunication SkillsMicrosoft ExcelProblem SolvingCustomer serviceMicrosoft OfficeOrganizational skillsTime ManagementWritten communicationComplianceCoachingInterpersonal skillsExcellent communication skillsProblem-solving skillsTeamworkReportingTrainingActive listeningClient relationship managementData entryComputer skillsCustomer support

Posted about 1 month ago
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๐Ÿ“ U.S.

๐Ÿงญ Full-Time

๐Ÿ’ธ 126000.0 - 140000.0 USD per year

๐Ÿ” Franchise Consulting

  • Bachelorโ€™s degree in Business or related field
  • 7+ years of business management, franchise consulting, or similar relevant experience
  • Strong analytical and financial acumen
  • Excellent communication and relationship-building skills
  • Ability to navigate complex business challenges and lead tough conversations
  • Proficiency in Google Suite and franchise management tools
  • Ability to work independently and manage multiple priorities
  • Experience in franchise operations or multi-unit business consulting (preferred)
  • Project management expertise (preferred)
  • Partner with franchise owners to develop and implement strategies that drive revenue, profitability, and operational excellence
  • Act as a mentor and advisor to Franchise Business Consultants
  • Conduct in-depth financial and market analysis to identify areas for improvement
  • Provide data-driven recommendations to help franchises optimize their performance
  • Use KPIs to monitor success and identify trends
  • Guide franchise owners on best practices to improve efficiency and business operations
  • Play the role of experienced advisor the more junior members of the Franchise Network Operations team
  • Foster strong, transparent relationships with franchisees
  • Lead difficult discussions regarding performance challenges and business transitions
  • Support franchisees in making critical business decisions, including potential ownership transitions
  • Assist with contract renewals and franchise agreements

Project ManagementBusiness OperationsCommunication SkillsAnalytical SkillsNegotiationRelationship managementStrategic thinkingFinancial analysisChange Management

Posted about 1 month ago
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๐Ÿ”ฅ Sales Manager
Posted about 1 month ago

๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 65000.0 - 70000.0 USD per year

๐Ÿ” Home Healthcare

  • Completion of 4-year bachelorโ€™s degree or equivalent experience
  • 2+ years of inside sales management experience preferred
  • 3+ years of sales experience
  • Remote leadership experience preferred
  • Strong leadership qualities with the demonstrated ability to coach, develop and motivate a large team
  • Experience executing sales plans and reviewing metrics
  • Demonstrated ability to implement and train sales teams in strategic selling techniques
  • Ability to work some evenings and weekends
  • Lead, mentor, and motivate the sales team to exceed performance objectives and be a key driver of talent development for the sales team, including tailored coaching and personalized growth plans.
  • Monitor sales metrics and analyze trends to ensure consistent results and drive revenue and achieve team quotas.
  • Demonstrate ability to improve individual and team performance results through coaching
  • Achieve all performance targets as determined by the company
  • Effectively interview, hire, and train high-performing sales representatives
  • Responsible for creating a team culture that starts with the client and works backwards.
  • Manage day-to-day sales performance of all team members and deliver timely feedback on results.
  • Drive accountability and consistent performance management for results within the team
  • Manage day-to-day operational processes while assessing effectiveness and making recommendations for improvement.
  • Responsible for identifying and addressing inefficiencies in sales processes and tools.
  • Conduct regular coaching, training, and delivery of performance feedback to team members to enhance their skills and productivity.
  • Maintain high employee engagement in a remote work environment
  • Ensure correct usage and optimization of CRM and other sales applications for data-driven decision-making for sales success.
  • Reports directly to the Sr. Sales Manager and has a 1:24 ratio of employees to lead, mentor, motivate and conduct performance management.

LeadershipData AnalysisAnalytical SkillsCustomer serviceCoachingEmpathySales experienceCRM

Posted about 1 month ago
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๐Ÿ”ฅ Care Solutions Consultant
Posted about 1 month ago

๐Ÿ“ United States, Canada

๐Ÿงญ Full-Time

๐Ÿ’ธ 39936.0 - 45928.0 USD per year

๐Ÿ” Home Care

  • An understanding of those aging, their needs, and a true passion to provide them with assistance.
  • Prior experience providing care to someone aging or background in the healthcare/ home health industry is a huge plus.
  • A strong ability to actively listen, ask thoughtful questions, and tailor conversations to meet the unique needs of each client.
  • Demonstrated commitment to building trust, understanding concerns, and guiding customers toward the best solutions with empathy and professionalism.
  • Experience in a high volume call environment; expect to make 75-90 calls per day
  • Excellent verbal and written communication skills, with the ability to connect with people on a personal level.
  • Ability to explain our services in a compelling way and to ask for customer commitment
  • Passion for sales and a commitment to providing exceptional customer service.
  • A positive attitude, patience, and empathy
  • Bachelorโ€™s degree or equivalent experience
  • Prior experience in the health or homecare industry preferred
  • 3+ years of phone based sales experience (both inbound and outbound) preferred
  • Some night and weekend hours required
  • Remote work experience with the ability to train, learn and work remotely free from distractions. Remote office requirements: hardwired internet service that provides minimum speeds of 100 mbps download and 20 mbps upload required
  • Meet key team metrics like sales goals, handle time, call quality, and productivity on a monthly basis required
  • Respond promptly to incoming calls, emails, and web inquiries from prospective clients and families.
  • Act as a trusted advisor to potential clients, understanding their needs and recommending tailored home care solutions.
  • Meet key team metrics like sales goals, handle time, call quality, and productivity.
  • Achieve or exceed monthly targets for starts of care. Consistently meet or exceed individual sales quotas and productivity standards, driving revenue growth for the organization and its franchises.
  • Identify customer needs and demonstrate how our products or services solve their problems, ultimately securing customer commitment.
  • Complete 75-90 calls per day - a combination of inbound calls and responding to customer inquiries (no cold calling).
  • Assess potential customers to find the best fit for our services by asking questions and understanding their needs and budget. Actively listen to clients needs to understand their unique situations and care requirements.
  • Provide exceptional customer service by addressing questions, resolving concerns, and ensuring a positive buying experience.
  • Build rapport with customers, listen attentively, and present solutions clearly and persuasively to foster long-term relationships.
  • Focus on use of consultative selling approaches to guide prospective clients through the decision-making process to initiate starts of care.
  • Actively participate in coaching sessions by reviewing call performance, receiving and applying constructive feedback, and engaging in peer-to-peer coaching. Regularly assess personal sales approaches, identify areas for growth, and implement suggested improvements to enhance customer experience and conversion rates.
  • Accurately record client interactions, track sales progress, and manage follow-up activities in the Customer Relationship Management (CRM) system.
  • Maintain organized records of inquiries, follow-ups, and conversion outcomes.
  • Stay updated on company services, industry trends, and the specific needs of the aging population.
  • Provide feedback on sales processes and client interactions to enhance service delivery and improve client conversion rates.
  • Work closely with franchise owners and internal teams to ensure seamless communication and support for new clients.

Communication SkillsProblem SolvingCustomer serviceTime ManagementExcellent communication skillsAdaptabilityRelationship buildingNegotiation skillsEmpathyVerbal communicationActive listeningClient relationship managementData entrySales experienceLead GenerationCRMCustomer support

Posted about 1 month ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 125000.0 - 160000.0 USD per year

๐Ÿ” Home Care

  • Demonstrated expertise in project management
  • Experience in regulated operations
  • Ability to lead cross-functional teams
  • Skilled in data-driven decision making
  • Lead initiatives to grow revenue by enabling new markets
  • Partner with legal teams for regulatory compliance
  • Develop and manage project plans for market launches
  • Ensure cross-functional team alignment during launches
  • Design pilot programs for new service offerings

LeadershipProject ManagementData AnalysisComplianceCross-functional collaborationStakeholder management

Posted about 2 months ago
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๐Ÿ“ U.S.

๐Ÿงญ Full-Time

๐Ÿ’ธ 70000.0 - 80000.0 USD per year

๐Ÿ” Home care

  • One year experience in home care, health care, or senior-related industry.
  • Excellent communication skills, both verbal and written.
  • Ability to spend 75% of your time in the local community.
  • Comfort working within required systems & technologies.
  • Experience with the San Antonio market.
  • Experience in a quota carrying and outside field sales role.
  • Spend 75% of your time building and maintaining strong relationships and referral partnerships.
  • Target accounts include hospitals, physicians, home health agencies, etc.
  • Perform consultative sales processes and document in Salesforce.
  • Establish and cultivate trusted relationships with referral providers.
  • Generate qualified referrals for potential client care consultations.
  • Engage in targeted outreach and present marketing materials.
  • Conduct in-home care consultations and support onboarding as needed.

SalesforceRelationship managementSales experience

Posted about 2 months ago
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๐Ÿ“ U.S.

๐Ÿ’ธ 240000 - 274000 USD per year

๐Ÿ” Home care technology

  • Undergraduate or master's degree in Computer Science or Engineering.
  • Experience leading engineering teams across various organization sizes.
  • Software Management skills including design, feature prioritization, and deployment.
  • Strong customer focus through user interaction and observations.
  • Excellent communication and collaboration skills.
  • Lead and build engineering teams to deliver Growth Tech solutions.
  • Partner with Product and Data for innovation and scalable solutions.
  • Prioritize development based on customer voice and business impact.
  • Manage project planning, resource allocation, timelines, and risks.
  • Ensure timely and budget-compliant project delivery.

AWSLeadershipAgileSCRUMStrategyBusiness OperationsAzureRelease ManagementCollaborationWritten communication

Posted 4 months ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 135000 - 150000 USD per year

๐Ÿ” Home care services

  • At least 5-8 years of professional experience in business continuity.
  • 3-4 years of leading business continuity programs.
  • Bachelor's degree or equivalent education and work experience.
  • Excellent cross-functional leadership skills.
  • Strong analytical skills.
  • Ability to work independently and drive projects.
  • Desire to work in a fast-paced, high-growth environment.
  • Limited travel expectations (10-15%).
  • Ensure a viable business continuity plan and drive emergency preparedness in ongoing operations.
  • Build and maintain company Emergency Preparedness plans for natural disasters and systems outages.
  • Conduct risk assessments analyzing potential business impacts.
  • Collaborate with IT to protect and restore data in emergencies.
  • Identify recovery operations to maintain functions at partial capacity during disruptions.
  • Develop improvement cycles post-emergency events.
  • Ensure continuous monitoring and reporting of operational safety risks.
  • Create practice drills for risk mitigation.

LeadershipCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCollaboration

Posted 5 months ago
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