Virtual Medical Receptionist - Patient Facing
New
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Staffing for DoctorsUrgent Care practice
Workable locations: Colombia. Nicaragua. El Salvador. Argentina. Guatemala. Honduras, 8:00 AM – 5:00 PM PSTFull-TimeJunior
SalaryAt least 6 USD per hour
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Job Details
- Languages
- Fully bilingual in English and Spanish
- Experience
- Minimum 1+ years of experience
- Required Skills
- Organizational skillsMultitasking
Requirements
- Minimum 1+ years of experience supporting a U.S.-based medical practice in front desk or similar role is a must
- Experience with insurance verification
- Comfortable communicating with patients through Zoom/video calls
- Professional appearance and strong virtual communication skills
- Strong organizational and multitasking skills
- Ability to work independently in a remote environment
Responsibilities
- Serve as the virtual front desk and first point of contact for patients
- Communicate with patients via Zoom video calls, phone, and messaging platforms
- Schedule, confirm, and manage patient appointments
- Verify insurance eligibility and process authorizations
- Complete patient intake and maintain accurate medical records
- Manage high-volume inbound and outbound patient communications
- Deliver a professional, welcoming, and patient-focused virtual experience
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