Live Medical Virtual Receptionist
New
W
Winning AssistantsHealthcare
Workable locations: Philippines. Colombia. Mexico. Costa Rica. El Salvador. Dominican Republic Preferred Candidate Location: Philippines or Latin America, 8:20 AM – 5:20 PM Central Daylight TimeFull-Time
Salary5 - 7 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Must be proficient in speaking and writing English very clearly
- Experience
- Proven experience as a Medical Virtual Assistant, Medical Receptionist, or similar role Must have relevant work experience
- Required Skills
- SalesforceAttention to detailOrganizational skillsMultitaskingSlackEHR
Requirements
- Proven experience as a Medical Virtual Assistant, Medical Receptionist, or similar role
- Hands-on experience with EHR systems (strongly preferred; or similar acceptable)
- Familiarity with clinical workflows, including charting, referrals, and patient coordination
- Experience using communication and CRM tools such as Slack, Salesforce, WhatsApp, and Skype
- Exceptional attention to detail
- Strong organizational and multitasking skills in a fast-paced environment
- Ability to prioritize tasks effectively and meet deadlines
- High level of accountability and reliability
- Clear and professional verbal and written communication
- Ability to confidently interact with both patients and healthcare providers
- Strong listening skills to accurately capture and relay medical information
- Trustworthy and capable of handling sensitive patient information (HIPAA compliance)
- Proactive and solution-oriented mindset
- Comfortable working independently in a remote setting while staying aligned with the team
- Willingness to learn and adapt
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
- Must be available for video meetings with your camera on (when needed)
- Reliable laptop or desktop computer
- High-speed internet connection (minimum 10 Mbps)
- Noise-canceling headset
- Webcam for virtual meetings
- Quiet, professional workspace
Responsibilities
- Accurately document patient encounters in the EHR immediately after virtual visits
- Join virtual consultations in a support capacity
- Process imaging and specialist referrals efficiently
- Conduct lab and imaging results calls with professionalism and empathy
- Manage scheduling, rescheduling, and appointment confirmations
- Actively work on reducing the current backlog of charts (450–500 pending)
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