Student Loan Consultant
J
JunoFinancial Services
Remote, united statesFull-TimeMiddle
Salary65,000 - 70,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Communication SkillsAttention to detailOrganizational skillsInterpersonal skillsCRM
Requirements
- Solid understanding of the student loan industry, including federal loan programs and repayment options
- Familiarity with lending, banking, and refinancing — particularly in the student loan and personal lending space
- Strong interpersonal and communication skills with the ability to explain complex financial concepts in plain language
- Experience in a client-facing financial services or sales role preferred
- Self-motivated with strong organizational habits and attention to detail
- Comfort working remotely with the ability to travel for business or training as needed
Responsibilities
- Conduct one-on-one consultations with clients to review and evaluate their federal and private student loan repayment options
- Clearly explain federal repayment programs including income-driven repayment (IDR) plans and loan forgiveness opportunities
- Guide borrowers through pulling refinance offers via the Juno platform
- Send timely follow-up communications after each meeting and support clients through the full application process
- Maintain accurate and up-to-date CRM records for all client interactions
- Schedule and conduct follow-up meetings as needed based on each borrower's situation and timeline
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