C3 Integrated Solutions

👥 1-10 IT Infrastructure Cloud Computing Cyber Security💼 Private Company

C3 Integrated Solutions is a technology-driven company specializing in providing innovative solutions to enhance business efficiency and foster integrated growth.

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Jobs at this company:

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🔥 Technical Services Engineer II, Boston

Posted 13 days ago

📍 United States

🧭 Full-Time

🔍 IT Services

🔧 Requirements

2+ years of experience as an administrator with Microsoft Office 365
2+ years of experience repairing all issues with Microsoft Windows 10 Pro
2+ years of experience working with Windows computers in a corporate environment.
1+ years of experience in Windows Active Directory user and group administration.
Bachelor’s degree or equivalent work experience
CompTIA Network+ and A+ Certification
Expert with Windows 10 and 11/Mac OS X/iOS and Android Devices in a corporate environment, including AzureAD Domain Join
Understanding of advanced LAN/WAN infrastructure
Understanding of advanced server and network device hardware and functions
Demonstrated ability to troubleshoot computer hardware and peripheral troubleshooting
Demonstrated ability to perform server administration (user management, group management, DHCP reservations, DNS records, etc.)
Experience working with Office 365 Suite (Exchange Online, SharePoint Online, Teams) from a Global Administrator and Service Admin perspective.
Experience working with Microsoft Endpoint Manager for device management required.
Demonstrated proficiency for learning new tasks and skills
Demonstrated proficiency in customer service

💡 Responsibilities

Develop and provide technical coaching and mentoring to other help-desk employees.
Adhere to process for troubleshooting and task management.
Oversee implementation of desktop configuration management at the help desk level.
Gather accurate technical information from customers on reported issues.
Maintain accurate inventory for all IT hardware and software.
Assist with the implementation and maintenance of hardware, software, and peripherals.
Monitor and perform audits of computer systems and backups.
Responsible for documenting time and expenses as they occur.
Provide proactive communication and notification to users of pending or upcoming problems, outages, or other service issues
Provide professional end-user support via telephone, email, or web chat services.
Provide appropriate documentation on services provided and status updates as needed.
Train and provide support to client staff on new technology implementations.
Assist users with account creation, accessing, and using IT systems and other basic user function issues as presented.
Track and route problems and requests and document resolutions.
Escalate technical issues appropriately noting accurate and sufficient information to maintain customer server levels within the organization.
Troubleshoot performance issues and issues with browsers and plugins.
Providing on-call/after hours work when necessary; including weekends.

AndroidMac OS XMicrosoft Active DirectoryAzureCommunication SkillsCustomer serviceMentoringDocumentationNetworkingTroubleshooting

Posted 13 days ago

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🔥 Sales Operations Analyst

Posted 14 days ago

🔍 IT, cybersecurity, and compliance services

🔧 Requirements

2+ years of experience in sales operations or a similar role
Strong knowledge and experience with Salesforce is required
Working knowledge of HubSpot
Proven experience in a sales operation’s role
Proficiency in CRM software, particularly Salesforce CRM and CPQ
Strong communication and interpersonal skills
Exceptional analytical skills

💡 Responsibilities

Review and Process Service Orders
Implement and maintain governance standards
Conduct quality control checks
Utilize CRM software, specifically Salesforce CRM and CPQ as well as HubSpot, alongside other data sources
Manage routine tasks
Generate and distribute sales reports
Work closely with the sales team, business operations, finance, and other departments
Implement executive directives
Automate processes
Maintain and update sales data in the CRM system

Posted 14 days ago

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