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C3 Integrated Solutions

👥 1-10IT InfrastructureCloud ComputingCyber Security💼 Private Company
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C3 Integrated Solutions is a technology-driven company specializing in providing innovative solutions to enhance business efficiency and foster integrated growth.

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Jobs at this company:

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🔥 Technical Services Engineer II, Boston
Posted 14 days ago

📍 United States

🧭 Full-Time

🔍 IT Services

  • 2+ years of experience as an administrator with Microsoft Office 365
  • 2+ years of experience repairing all issues with Microsoft Windows 10 Pro
  • 2+ years of experience working with Windows computers in a corporate environment.
  • 1+ years of experience in Windows Active Directory user and group administration.
  • Bachelor’s degree or equivalent work experience
  • CompTIA Network+ and A+ Certification
  • Expert with Windows 10 and 11/Mac OS X/iOS and Android Devices in a corporate environment, including AzureAD Domain Join
  • Understanding of advanced LAN/WAN infrastructure
  • Understanding of advanced server and network device hardware and functions
  • Demonstrated ability to troubleshoot computer hardware and peripheral troubleshooting
  • Demonstrated ability to perform server administration (user management, group management, DHCP reservations, DNS records, etc.)
  • Experience working with Office 365 Suite (Exchange Online, SharePoint Online, Teams) from a Global Administrator and Service Admin perspective.
  • Experience working with Microsoft Endpoint Manager for device management required.
  • Demonstrated proficiency for learning new tasks and skills
  • Demonstrated proficiency in customer service
  • Develop and provide technical coaching and mentoring to other help-desk employees.
  • Adhere to process for troubleshooting and task management.
  • Oversee implementation of desktop configuration management at the help desk level.
  • Gather accurate technical information from customers on reported issues.
  • Maintain accurate inventory for all IT hardware and software.
  • Assist with the implementation and maintenance of hardware, software, and peripherals.
  • Monitor and perform audits of computer systems and backups.
  • Responsible for documenting time and expenses as they occur.
  • Provide proactive communication and notification to users of pending or upcoming problems, outages, or other service issues
  • Provide professional end-user support via telephone, email, or web chat services.
  • Provide appropriate documentation on services provided and status updates as needed.
  • Train and provide support to client staff on new technology implementations.
  • Assist users with account creation, accessing, and using IT systems and other basic user function issues as presented.
  • Track and route problems and requests and document resolutions.
  • Escalate technical issues appropriately noting accurate and sufficient information to maintain customer server levels within the organization.
  • Troubleshoot performance issues and issues with browsers and plugins.
  • Providing on-call/after hours work when necessary; including weekends.

AndroidMac OS XMicrosoft Active DirectoryAzureCommunication SkillsCustomer serviceMentoringDocumentationNetworkingTroubleshooting

Posted 14 days ago
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🔥 Sales Operations Analyst
Posted 15 days ago

🔍 IT, cybersecurity, and compliance services

  • 2+ years of experience in sales operations or a similar role
  • Strong knowledge and experience with Salesforce is required
  • Working knowledge of HubSpot
  • Proven experience in a sales operation’s role
  • Proficiency in CRM software, particularly Salesforce CRM and CPQ
  • Strong communication and interpersonal skills
  • Exceptional analytical skills
  • Review and Process Service Orders
  • Implement and maintain governance standards
  • Conduct quality control checks
  • Utilize CRM software, specifically Salesforce CRM and CPQ as well as HubSpot, alongside other data sources
  • Manage routine tasks
  • Generate and distribute sales reports
  • Work closely with the sales team, business operations, finance, and other departments
  • Implement executive directives
  • Automate processes
  • Maintain and update sales data in the CRM system
Posted 15 days ago
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