Account Manager, Mid-Market
A
AllegoSaaS technology
Workable locations: Boston, Massachusetts, United States, customer base across multiple time zonesFull-TimeManager
Salary85,000 - 105,000 USD per year
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Job Details
- Experience
- 2 - 5 years
- Required Skills
- SalesforceRelationship buildingAccount ManagementCustomer SuccessSaaS
Requirements
- 2 - 5 years of B2B sales, account management or customer success experience for a SaaS technology company
- Building and maintaining strong relationships with mid-sized clients (1,000 to 5,000 employees), acting as the primary point of contact
- Proven experience driving territory growth through up-selling and cross selling
- Experience delivering a consultative approach to solution selling
- Proven track record of selling and/or managing a multiple product suite
- Articulation of clear tactical plans for driving performance against strategy
- Self-motivated nature, driven, and ambitious; goal oriented, methodical and tenacious; ability to work independently in an entrepreneurial, start-up environment and collaborate intuitively with colleagues
- Excellent communication skills in writing, speaking, and listening
- Ability to meet deadlines and simultaneously manage multiple priorities
- Experience with Salesforce.com and related tools
- Solid understanding of social media tools and sales aids like LinkedIn Navigator and ZoomInfo
- Willingness to travel domestic and internationally, up to 20-30%
- Industry knowledge of our key markets (financial services, life sciences, technology, insurance)
- Experience selling revenue enablement, knowledge management, sales engagement, coaching, or learning technologies
Responsibilities
- Driving weekly activity of sales calls to major accounts at all levels of the customer organization
- Ensuring predictable renewal of existing contracts and expand existing license and product footprint
- Increasing customer usage and dependency by extending our platform to new business areas
- Driving organic expansion through up-selling/cross-selling existing customers
- Working with management and Account Management team members on territory planning and execution plans
- Accurately managing an ongoing sales pipeline and forecasting process
- Working with Marketing to cultivate, nurture, and drive new business growth in your accounts
- Working closely with the Customer Success Adoption team to develop overall customer success, renewal, and expansion strategies
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