Director of Operations
F
FlexHealthtech
United StatesFull-TimeDirector
Salary150,000 - 250,000 USD per year
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Job Details
- Required Skills
- Operations ManagementDocumentation
Requirements
- Built or scaled an operation before - ideally as one of the first operations hires at an early-stage healthtech company
- Worked closely with outside counsel and know how to turn legal guidance into operational decisions without losing momentum
- Designed workflows that balance compliance, experience, and speed - and you've measured and improved them
- Operate with high ownership, write clearly, and make decisions with incomplete information
- Energized by greenfield builds, lean teams, and the ambiguity that comes with both
Responsibilities
- Own the operational backbone of this venture from day one - concept through execution
- Drive regulatory readiness and stay ahead of the compliance requirements that come with operating in a regulated healthcare environment
- Design and improve the workflows that keep the operation running - and running well.
- Stand up the full network: recruiting, onboarding, and performance management
- Define the metrics that matter - turnaround time, quality, throughput, compliance - and build the dashboards and rituals around them
- Partner with Flex's product and engineering teams to translate operational needs into platform requirements
- Write the playbooks, policies, and documentation that let this operation scale beyond you
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