Sales Operations Specialist

PhilippinesFull-Time

Salary not disclosed

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Job Details

Proven ability to identify operational bottlenecks and inefficiencies, and implement strategic initiatives for process improvement and workflow enrichment.
Strong capability in conducting data gathering, pipeline analysis, forecasting, and prioritizing projects based on data analysis and revenue impact.
Expertise in managing and maintaining HubSpot (dashboards, reports) and other sales tools/automation platforms.
Skill in creating and maintaining detailed documentation of processes, improvements, and automation solutions.
Primary internet connection with a minimum speed of 15 Mbps.
Backup internet connection with at least 10 Mbps.
Backup connection must be capable of supporting work during a power outage.
Desktop or laptop equipped with at least: Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
A minimum of 8 GB RAM.
Backup Device: Must meet or exceed the performance of an Intel Core i3 processor.
Must be functional during power interruptions.
A functioning webcam.
A noise-canceling USB headset.
A quiet, dedicated home office space.
A smartphone for communication and verification purposes.

Conduct comprehensive audits to identify operational bottlenecks, workflow gaps, and process inefficiencies across the revenue engine.
Collaborate with Success and Marketing teams to gather data, validate insights, and develop an understanding of current processes.
Prioritize projects and improvement opportunities using data analysis, revenue impact, and overall team health indicators.
Implement strategic initiatives that enhance processes, elevate workflow efficiency, and drive continuous improvement.
Identify, design, and deploy scalable processes that increase sales productivity and support organizational growth.
Maintain clear documentation of all processes, optimizations, and automation solutions to ensure visibility and consistency.
Evaluate and recommend opportunities for process automation, leveraging HubSpot and other productivity tools.
Own the creation, optimization, and maintenance of all HubSpot dashboards, reports, and workflows to ensure data accuracy and accessibility.
Regularly audit hub to ensure proper usage, data hygiene, and alignment with operational standards.
Evaluate, implement, and train teams on new tools, systems, and automation platforms to support efficiency at scale.

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