Partner Director

Toronto, Ontario, CanadaFull-TimeDirector
Salary not disclosed
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Job Details

Required Skills
Product ManagementSalesforceReportingBudgetingMarketing

Responsibilities

  • Own the full lifecycle of partner relationships that drive greater than budgeted revenues
  • Collaborate closely with ISV team to enable clip the ticket revenues from 3rd parties who integrate with Actionstep
  • Prepare annual partner budgets and deliver Quarterly Business Reviews for Partnerships to the Actionstep Leadership Team (ALT)
  • Collaborate with Sales and Marketing to identify co-marketing opportunities and develop campaigns and activities
  • Support the Sales Team as needed during the pursuit of a prospect, while also ensuring ACP Rules of Engagement guidelines are followed for their region.
  • Work closely with the Services team to escalate any challenged implementations and to maintain a list of Certified Partners in the region.
  • Maintain accurate partner-generated pipeline data in Salesforce, manage Canadian partner relationship management systems and partner portal
  • Implement and maintain regular communications with our partner network via virtual townhalls, 1:1 check ins and newsletters.
  • Work closely with Marketing and Sales to provide access to marketing assets and develop required partner enablement materials
  • Partner with the Product team to understand prioritized product gaps, identify partners to address them in ways that benefit customers and/or generate revenue, and develop business cases for Product Management approval.
  • Share partnership ecosystem insights with Marketing, Product, and Sales teams to drive Actionstep's market momentum.
  • Work closely with Finance / Accounts and provide input/review Partner Commissions
  • Provide management of Actionstep’s Partners including partner sales bookings, expansion programs, identification of needs, organization of support, relationship management, escalations, issue resolution, governance, co-marketing programs, and all other aspects of partner account management.
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