German Speaking Travel Support Agent
M
Mercier ConsultancyTravel, hospitality
GreeceFull-Time
Salary not disclosed
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Job Details
- Languages
- Fluency in German and English (both written and spoken) is required
- Required Skills
- Problem SolvingCustomer serviceTime Management
Requirements
- Fluency in German and English (both written and spoken) is required
- Experience in customer service, preferably in travel or hospitality industries
- Strong communication and problem-solving skills
- Self-motivated with excellent time management skills
- Ability to work effectively in a fast-paced, dynamic team environment
Responsibilities
- Provide excellent customer support to German-speaking travelers via phone, email, and chat
- Assist clients with booking modifications, cancellations, and travel-related inquiries
- Resolve customer issues efficiently and professionally
- Maintain accurate records of customer interactions and transactions
- Collaborate with internal teams to improve service quality and customer satisfaction
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