Swedish Speaking Customer Support Representative
New
M
Mercier Consultancy GroupCustomer Support
Sweden. Norway. Greece. Spain. Finland. IrelandFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Swedish
- Required Skills
- Problem SolvingMultitaskingCustomer support
Requirements
- Fluency in Swedish (both written and spoken)
- English proficiency is a plus
- Prior experience in customer service or support roles is preferred
- Strong communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment
- Familiarity with customer support software is advantageous
- Positive attitude, strong problem-solving skills, and willingness to learn
- Ability to work collaboratively within a team
Responsibilities
- Provide excellent customer support to Swedish-speaking clients via phone, email, and live chat.
- Handle inquiries related to products, services, and account management accurately and efficiently.
- Resolve customer complaints and issues promptly to ensure high customer satisfaction.
- Document customer interactions and maintain precise records.
- Collaborate with internal teams to enhance customer experience and service delivery.
- Stay informed about product updates and company policies to assist customers effectively.
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