Spanish Speaking Customer Support Representative
New
M
Mercier Consultancy GroupCustomer Support
Spain. Greece. Portugal. Bulgaria. Ireland. CyprusFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Spanish
- Required Skills
- Problem SolvingCRMCustomer support
Requirements
- Fluency in Spanish (both spoken and written) is essential.
- Proficiency in English is a plus.
- Strong communication skills with a customer-oriented approach.
- Excellent problem-solving skills and the ability to handle challenging situations.
- Familiarity with customer support software and CRM systems is advantageous.
- Ability to work independently in a remote setting while maintaining collaboration with team members.
- Willingness to relocate to Greece.
Responsibilities
- Provide customer support to Spanish-speaking clients through phone, email, and chat.
- Respond promptly and professionally to inquiries regarding products, services, and company policies.
- Resolve customer complaints and issues efficiently, ensuring high customer satisfaction.
- Maintain accurate records of all customer interactions in the CRM system.
- Collaborate with various departments to deliver comprehensive solutions.
- Stay updated on company products and industry developments to provide informed assistance.
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