Customer Support Representative
New
M
Moving DoorsProperty Management
Athens, Attica, Greece. CyprusPart-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Greek, English
- Required Skills
- Problem SolvingMultitaskingCustomer support
Requirements
- Excellent communication skills in Greek and English (written and verbal)
- Strong customer service and interpersonal skills
- Ability to remain calm and solution-oriented under pressure
- Good organizational and multitasking abilities
- Ability to work independently and make decisions when needed
- Comfortable working in a fast-paced environment
- Basic computer proficiency
Responsibilities
- Handle guest inquiries, requests, complaints, and urgent matters professionally and efficiently
- Act as the main point of contact during weekend on-call shifts
- Coordinate with internal teams and external partners when needed
- Escalate complex or critical cases appropriately
- Maintain accurate updates and records in internal systems
- Follow company procedures and service standards
- Prioritize cases effectively based on urgency and impact
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