Dutch/Flemish Speaking Customer Support
New
M
Mercier Consultancy GroupCustomer Service
Belgium. Netherlands. Latvia. Greece. Czechia. SpainFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Dutch/Flemish
- Required Skills
- Communication SkillsMultitaskingCustomer support
Requirements
- Fluency in Dutch/Flemish (both written and spoken) is mandatory
- English proficiency is a plus
- Previous experience in customer support or related roles is preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a remote environment
- Familiarity with customer service software and CRM systems is an advantage
- Positive attitude with a strong willingness to learn and adapt
- Willingness to relocate to Greece
Responsibilities
- Deliver high-quality customer support to Dutch/Flemish-speaking customers through phone, email, and chat.
- Assist clients with product and service inquiries, providing accurate and timely information.
- Resolve customer complaints and issues efficiently to maintain customer satisfaction.
- Accurately document all customer interactions and transactions.
- Collaborate with internal teams to improve the overall customer experience.
- Stay informed about company products, policies, and updates to serve customers effectively.
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