Customer Support Specialist
New
F
Flo HealthHealth & Fitness
EU time zone, EU time zoneContract
SalaryUp to 11.1 EUR per hour
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Job Details
- Languages
- English
- Required Skills
- Problem SolvingCustomer support
Requirements
- Excellent command of English
- Strong communication skills
- Strong problem-solving skills
- Patience
- Ability to handle stress
- Love of modern technologies
Responsibilities
- Responding to user requests about the app usage in a timely and accurate way via email
- Escalating issues to the engineering team
- Identifying and analyzing user needs to provide insights to the product team
- Contributing to the projects that would help to improve our current Support processes
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