Customer Care Specialist - Categorie Protette
New
F
FatturaElettronica APPFintech Software
Puoi quindi lavorare da qualsiasi cittàFull-TimeEntry
Salary20,000 - 22,000 EUR per year
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Job Details
- Languages
- Italian
- Required Skills
- Customer supportSlackAsana
Requirements
- Current registration under Italian Law 68/99 (Categorie Protette).
- Reliable high-speed internet connection (minimum 30mb/s).
- Strong communication skills for customer interaction.
- Ability to work in a remote-first team environment.
- Proficiency in Italian.
Responsibilities
- Provide expert assistance to clients via multiple channels including chat, phone, and email.
- Collaborate daily with the development team to report issues and improve user experience.
- Ensure timely and competent support for a large customer base.
- Maintain a deep understanding of the software to provide accurate guidance.
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