1st Level Customer Care Agent
New
W
WemoloOperations
Italy RemoteFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Italian (full professional proficiency)
- Required Skills
- Customer support
Requirements
- Experience in customer support or call center operations
- Experience in complaint management
- Full professional proficiency in Italian
- Analytical mindset
- Strong attention to detail
- Ability to work in fast-paced environments
Responsibilities
- Engage directly with customers daily
- Handle inbound phone and email inquiries
- Ensure service meets high standards
- Utilize ticketing system for request resolution
- Report to Customer Care Team Lead
- Collaborate with Customer Care and Success teams
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