Senior Account Executive - Enterprise Sales - Expansion

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New RelicObservability
Dublin, Ireland; London, United KingdomFull-TimeSenior
Salary not disclosed
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Job Details

Requirements

  • Extensive experience in a quota-carrying, enterprise-focused B2B SaaS sales role
  • Successful experience in expansion and complex renewals
  • Proven ability to manage multi-stakeholder, 6- and 7-figure deals
  • Sales cycle exceeding 6 months experience
  • Command of MEDDPIC/Challenger/Value-based selling methodologies
  • Exceptional ability to communicate highly technical concepts to technical leaders and business executives
  • Ability to communicate in a clear, compelling, and financially sound manner

Responsibilities

  • Develop and execute detailed, multi-year strategic account plans for a defined portfolio of high-value, complex enterprise customers.
  • Establish deep, trusted-advisor relationships with key decision-makers, including CTOs, VPs of Engineering, and SRE/DevOps leadership.
  • Align the observability platform with critical business initiatives and digital transformation goals.
  • Proactively identify, qualify, and close complex six-figure and seven-figure expansion opportunities (upsell, cross-sell).
  • Deeply understand the customer's technical architecture, developer workflow, and evolving monitoring needs.
  • Masterfully lead and coordinate the virtual account team, including Solution Consultants, SDRs and Marketing.
  • Ensure a cohesive and sophisticated customer engagement strategy throughout the sales cycle.
  • Maintain an impeccable sales pipeline and deliver accurate quarterly and annual forecasts using Salesforce.
  • Provide insightful analysis on deal health and strategic next steps.
  • Lead negotiations for large-scale, enterprise-level agreements and renewals, managing procurement processes and legal complexities efficiently.
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