Director, Learning and Organizational Development

New

Make-A-Wish AmericaNonprofit

Applicants based anywhere in the continental U.S.Full-TimeDirector

Salary113006 - 131250 USD per year

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Job Details

Experience: 10+ years

Requirements

Bachelor's degree in human resources, Organizational Development, Industrial Organizational Psychology, Business, or a related field
10+ years of progressive experience in Learning & Development, Organizational Development, Talent Development, or Leadership Development
5+ years operating at an enterprise or national scope with senior level influence
5+ years of people leadership experience, including oversight of instructional design resources
Demonstrated success building and institutionalizing leadership development strategies, learning programs, and talent systems
Enterprise level expertise in leadership and talent development, including career architecture, competency modeling, succession strategy, and leadership assessment
Strong understanding of how learning, leadership capability, and organizational design drive engagement, performance, and mission impact
Demonstrated ability to influence senior leaders and drive outcomes without direct authority
Excellent facilitation, coaching, communication, and storytelling skills
Ability to lead through complexity, change, and ambiguity with empathy and sound judgment
Strong analytical skills with the ability to translate strategy into measurable, high impact programs
Master's degree in organizational development, Human Resources, or related discipline (Preferred)
Certifications in coaching, change management, or assessment tools (e.g., Prosci, Hogan, Korn Ferry, EQ) (Preferred)
Experience in national, global, nonprofit, or complex matrixed organizations (Preferred)

Responsibilities

Develop, lead, and institutionalize an enterprise wide leadership, learning, and organizational development strategy aligned to Make-A-Wish’s strategic plan and annual priorities.
Serve as a trusted advisor to senior and executive leaders on leadership capability, talent development, culture, and organizational effectiveness.
Build multi year roadmaps for leadership development, succession planning, workforce capability, and organizational design.
Design and implement tiered, Make-A-Wish–branded leadership development experiences for emerging leaders through executives.
Lead organization design and effectiveness initiatives, including structure, role clarity, spans and layers, and team effectiveness.
Design and institutionalize an enterprise Career Growth Model, including career pathways, critical experiences, and development opportunities.
Oversee the design and delivery of blended learning solutions (facilitated, virtual, digital, cohort based) grounded in adult learning principles.
Guide the effective use of learning and change technologies (e.g., LMS, LXP, talent platforms) to support scalable learning and development.
Define success metrics such as leadership bench strength, internal promotion rates, succession readiness, engagement scores, and program effectiveness.

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