Civitas Learning

Civitas Learning is the student success platform for higher education.

101-250 employees

Founded 2011

Education

Private Company

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Education EdTech Predictive Analytics

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions4

Remote - USFull-TimeEdTechPosted

Director of Customer Development

Manage a portfolio of assigned accounts
Build long-term, advisor relationships with customers
Retain & expand customer investment in Civitas Learning products & services
Liaise with cross-functional internal teams to manage the entire customer experience
Provide strategic guidance around adoption and increase level of engagement across the institution
Ensure the customer is maximizing their ROI with Civitas products & services
Own the Success Planning process & oversee the execution of it
Oversee renewals for assigned customers
Identify, engage, and nurture President/Provost/C-level relationships
Become the customer's strategic advisor
Negotiate renewal contracts that maximize growth & term length, including upsells and additional products/services
Identify strategic goals tied to student outcomes and create a plan to leverage Civitas products & services
Manage and track KPI’s and all contract data in Salesforce
Identify highly qualified x-sell opportunities for additional products and services
Identify customers for success stories and potential as references

SalesforceGoogle WorkspaceSlack

Showing 1 of 4 positions

About Civitas Learning

Civitas Learning is pioneering student success in higher education, empowering colleges and universities to harness their unique data to improve student outcomes. Their Student Impact Platform integrates data streams, providing actionable insights that guide personalized student support and institutional strategy. Working with 375 institutions and serving nearly 8 million students, Civitas Learning is driving a mission to help graduate a million more students per year by 2025. They provide a unified platform with predictive analytics, advising management, course planning, and early alert systems to ensure students thrive from enrollment to graduation.

How We Work

Civitas Learning operates as a fully remote team, embracing flexibility in work-life balance. They cultivate a culture of "scrappy enthusiasm," fostering continuous learning in the ever-evolving higher education landscape. Employees are encouraged to bring their unique perspectives, working in a supportive community with flexible, transparent, and fair policies. The company emphasizes empowering teams to make data-informed decisions and coordinate student care effectively.

Engineering at Civitas Learning

At Civitas Learning, engineering is focused on solving complex challenges in educational technology by transforming vast student data into actionable intelligence. Their platform is built on advanced predictive analytics and AI-powered workflows, a core component since the company's founding in 2011. This allows institutions to anticipate student needs, optimize course offerings, and implement targeted intervention strategies. Engineers craft a scalable architecture that integrates disparate systems and delivers real-time insights, democratizing information across campuses. They continually research and apply evolving AI technologies, like machine learning for persistence and completion predictions, to empower institutions to make precise, strategic decisions.

Why Join Us

Drive meaningful impact by helping millions of students achieve their academic goals and improve graduation rates.
Work with cutting-edge data science and AI, pioneering innovative solutions in the EdTech space.
Join a fully remote, supportive team that values work-life balance and continuous professional development.
Engage in problem-solving with higher education institutions, building strong partnerships and developing a challenger mindset.

Benefits & Perks

Fully remote work model.
Unlimited PTO and every other Friday off.
Monthly stipend for home office, professional development, wellness, and/or student loan reimbursement.
Wellness initiatives, including gym memberships and incentives for walking/biking to work.

Tech Stack

widgetsmobileserver

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