Associate Director, Credit Strategy and Management
New
F
First Help FinancialAuto loans
Remote/Anywhere in the USFull-TimeDirector
Salary122000 USD per year
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Job Details
- Experience
- 10+ years
Requirements
- 10+ years of experience in Underwriting and program management support experience at FHF (either in Underwriting, CSO, or Sales)
- Business UAT case management and design experience preferred
- 5+ years of experience in managing a team
- Experience working closely with engineering and data teams and confidently “speak the language” of technology to support real-world system implementations
- Experience gathering competitor intelligence and contributing to credit risk policy and program design
- Strong oral and written communication skills, with experience presenting to senior management
- Highly organized with strong attention to detail and execution discipline
- Project Management Professional (PMP)® certification is preferred
Responsibilities
- Support the development and enhancement of next-generation credit programs, including market segment identification, competitor analysis, and credit rule design
- Translate business needs into clear business requirements and contribute to project plans, timelines, and delivery milestones
- Collaborate with operational departments (Sales, Credit, Funding, Servicing, and others) to improve program performance and customer outcomes
- Manage and execute program initiatives from concept through launch, ensuring alignment with business objectives
- Collaborate with Analytics team to track and analyze program performance using data and analytics; recommend optimizations based on results and risk trends
- Contribute to credit policy, guidelines, and decision management frameworks across lending products
- Partner closely with Technology and Data teams to support implementation of AI automation, APIs, and credit decisioning tools
- Prepare materials and present updates on program performance, risks, and initiatives to leadership
- Coordinate with internal stakeholders to ensure effective communication, issue resolution, and on-time delivery of projects
- Manage, track, raise issues, and facilitate solutions related to LOS TSP tickets
- Mentor junior team members or analysts as needed and contribute to a collaborative team culture
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