Dispatcher/Customer Service Coordinator

New

Remote VA

Philippines. Central Visayas, Philippines. Davao Region, Philippines. Region XII, Philippines, ESTFull-TimeMiddle

Salary not disclosed

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Job Details

Requirements

Experience in dispatching, logistics, or transportation coordination
Strong organizational skills
Strong multitasking skills
Excellent communication abilities
Excellent customer service abilities
Ability to work in a fast-paced environment
Ability to adapt quickly
Basic computer skills
Familiarity with scheduling or dispatch software (preferred)

Responsibilities

Manage daily job scheduling
Manage truck routing
Manage customer communication
Dispatch and assign jobs to drivers or field teams
Plan and optimize truck routes for efficiency and timely service
Monitor job progress and adjust schedules as needed
Handle customer service, including inbound and outbound calls, updates, and issue resolution
Communicate with drivers and customers to ensure smooth operations
Maintain accurate records of dispatch activities and job statuses

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