Senior Operations Associate
New
C
Clarity PediatricsPediatric Healthcare
Work from anywhere in the USFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 3–5 years of experience
Requirements
- 3–5 years of experience in operations, biz ops, consulting, or similar roles
- Highly organized with strong attention to detail
- Comfortable working in spreadsheets and operational tools
- Airtable experience (a plus)
- Reliable and execution-focused
- Comfortable operating in ambiguity and building processes from scratch
- Able to manage multiple tasks and prioritize effectively
- Clear communicator and strong team player
- Interest in healthcare and improving care delivery
Responsibilities
- Execute provider operations workflows
- Manage provider schedules and ensure calendar accuracy
- Execute onboarding workflows for new providers, ensuring all steps are completed on time
- Track and support provider incentives and operational processes
- Maintain documentation of workflows and standard operating procedures
- Maintain provider data and systems
- Update and manage provider data in Airtable and other systems
- Ensure data accuracy and consistency across scheduling and operations
- Run regular audits to identify and correct errors
- Troubleshoot basic provider-facing issues (scheduling, tools, workflows)
- Support provider ramp and onboarding experience
- Help ensure providers have what they need to operate effectively
- Assist with clinical program operations (e.g., group scheduling support)
- Coordinate with internal teams on operational needs
- Support with licensing and credentialing coordination as needed
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